Commercial Parts Pro Store 4106

Advance Auto Parts; Mount Airy (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive parts supplier is seeking a Commercial Parts Pro in Mount Airy, NC. This role is responsible for maintaining customer relationships and achieving sales goals while providing support for team members. Candidates should have automotive parts experience, strong communication skills, and the ability to work in a fast-paced environment. Education level should be a high school diploma or GED. This position offers commission based on performance.

Qualifications

• Minimum of 3 years of prior automotive parts experience preferred.
• Speak and write English; Spanish is a plus.
• Must possess ASE Certification or be ASE ready.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals.
• Provide daily supervisory support for Team Members.

Skills

Automotive system knowledge

Sales skills

Customer relationship management

Organizational skills

Communication skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role can source from numerous places including special order, FDO, second source and can direct drivers to ensure timely and accurate delivery. Position is full time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience commercial customers
• Achieve personal / store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

• Minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals

Education

High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

ASE Certification Preferred, But Not Required

Physical Demands

Requires walking or standing; frequent lifting up to 50 pounds and occasional lifting up to 100 pounds; vision, hearing, and other sensory requirements as described.

Work Environment

Mostly indoors with occasional outdoor exposure; safe handling of moving mechanical parts, chemicals, electrical shock, and vibration; moderate noise level.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.