Commercial Parts Pro Store 8607

Advance Auto Parts; Knoxville (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Eligible for sales commission

Equal Opportunity Employer policies

Job summary

A leading automotive parts retailer in Knoxville, TN is seeking a Commercial Parts Pro to drive sales and manage customer relationships. The ideal candidate should possess strong automotive knowledge and sales experience, with at least 3 years in the field. This full-time position includes supervisory responsibilities and requires effective communication and organizational skills.

Qualifications

• Minimum of 3 years of prior automotive parts experience preferred.
• ASE certification preferred.
• Ability to communicate effectively with customers and coworkers.

Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Achieve personal/store sales goals and service objectives.
• Supervise team members on a day-to-day basis.
• Collaborate with GM on team development.

Skills

Expert automotive system knowledge

Sales experience

Team leadership

Customer relationship management

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage Team Members. The role requires expert automotive system and part knowledge, ability to source from multiple channels, and to direct drivers to ensure timely deliveries. Full-time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Effective communication, listening and problem‑solving skills.

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• English speaking and writing; Spanish a plus; build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Work an assortment of days, evenings and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

• Minimum of 3 years of prior automotive parts experience (preferred)
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE certification preferred, but not required.

Physical Demands

Predominantly walking or standing; requires ability to talk, hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. Frequently lifts and/or moves up to 50 pounds, occasionally up to 100 pounds. Requires visual acuity for close and distance vision, color vision, depth perception and ability to adjust focus.

Work Environment

Usually working inside; occasional outside exposure to weather, installing batteries and wiper blades. Exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.