Job Overview
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge, can source from numerous places including special order, FDO, second source, etc., and can direct drivers to ensure timely and accurate delivery. Position is full time.
Primary Responsibilities
- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal/store sales goals and service objectives
- Provide day-to-day supervisory support for Team Members
- Collaborate with GM on coaching and developmental needs for Team Members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
Secondary Responsibilities
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Advanced selling skills for commercial customers
- Ability to source from numerous places including special order, FDO, second source, etc.
- Ability to multi‑task and remain organized
Essential Job Skills
- Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronic, exhaust, etc.)
- Strong written and verbal communication; ability to build relationships with customers, peers and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Use of Microsoft Word and Excel
- Basic math accuracy (addition, subtraction, multiplication, division)
- Strong organizational skills
- Understanding of commercial profitability concepts, including competition, market opportunities, and customer prioritization
- Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience
- Minimum of 3 years of prior automotive parts experience preferred
- Proven sales ability with past experience in fulfillment of customer transactions
- Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals
Education
High school diploma or general education degree (GED).
Certifications
ASE Certification preferred; not required.
Physical Demands
Stationary duties primarily involving walking or standing, with frequent lifting up to 50 pounds and occasional lifting up to 100 pounds. Requires use of hands and fingers, reaching, stooping, kneeling, crouching, and crawling.
Work Environment
Primarily indoor environment with occasional outdoor exposure to weather conditions while performing tasks such as installing batteries and wiper blades. Employee may be exposed to moving mechanical parts, high and precarious places, toxic or caustic chemicals, electrical shock, explosives, vibration, and moderate noise levels.
Equal Opportunity
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federal, state, or local protected class.