Commercial Parts Pro Store 6012

Advance Auto Parts; Traverse City (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading auto parts retailer is seeking a Professional Sales Associate in Traverse City. This role focuses on customer retention and expansion, requiring strong automotive knowledge and sales skills. Responsibilities include maintaining customer relationships and achieving sales goals, along with supervising team members. Candidates should have a high school diploma and at least 3 years of automotive experience. This full-time role includes eligible sales commissions and an engaging work environment.

Qualifications

• 3 years of automotive parts experience preferred.
• Proven sales ability with customer transactions.
• Effective communication, listening, and problem-solving skills.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals.
• Provide day-to-day supervisory support for team members.

Skills

Automotive system knowledge

Sales experience

Customer relationship management

Communication skills

Problem-solving skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position supporting advanced functions on the commercial side of the business. Responsible for profitable growth through customer retention and expansion, partnering with the GM to manage team members. Requires expert automotive system and parts knowledge, sourcing from multiple channels, and directing drivers to ensure timely and accurate delivery. Full‑time, in‑store role.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience for commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and development for team members
• Dispatch drivers to meet delivery standards
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to source from multiple channels, including special order, FDO, second source, etc.
• Ability to multi‑task and stay organized

Effective communication, listening, and problem‑solving skills.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English; Spanish a plus; build strong relationships with customers, peers, and management
• Read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions presented in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide; use whole numbers, common fractions, decimals)
• Use Microsoft Word and Excel effectively
• Strong organizational skills
• Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization
• Work assorted days, evenings, and weekends as needed

Prior Experience

A minimum of 3 years of automotive parts experience preferred. Proven sales ability with experience in customer transactions. Formal or informal experience leading teams, supervising daily tasks, and achieving goals.

Education

High school diploma or GED.

Certificates

ASE Certification preferred, but not required.

Physical Demands

Predominantly walking or standing; talkable and hearing ability; use hands and fingers; reach, climb, balance, stoop, kneel, crouch, crawl; lift or move up to 50 pounds frequently and up to 100 pounds occasionally. Vision: close, distance, color, depth perception, focus adjustment.

Work Environment

Primarily indoor; occasional outdoor exposure to weather conditions. Possible exposure to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock, explosives, vibration; moderate noise level.

Position eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.