Commercial Parts Pro Store 5331

Advance Auto Parts; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive parts retailer in Indianapolis is looking for a Commercial Parts Pro to support business growth through customer retention. The ideal candidate should have a strong background in automotive systems, sales experience, and ability to lead a team. Responsibilities include managing customer relationships and achieving sales goals. A high school diploma is required, and automotive experience is preferred. This position offers sales commission based on performance.

Qualifications

• Minimum of 3 years of prior automotive parts experience preferred.
• Proven sales ability and fulfillment of customer transactions.
• Experience leading teams, including supervising daily tasks.

Responsibilities

• Maintain commercial customer relationships.
• Achieve sales goals and provide supervisory support.
• Collaborate with GM on team coaching needs.

Skills

Knowledge of automotive systems

Sales abilities

Organizational skills

Effective communication

Ability to multi-task

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. This role is responsible for profitable growth of the commercial business through customer retention and growth, partnering with the GM to manage team members, and utilizing expert knowledge of automotive systems and parts.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required.

Physical Demands

Employee will predominantly be walking or standing, handling or feeling with hands and fingers, reaching with hands and arms, climbing or balancing, and stooping, kneeling, crouching, or crawling. Must frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Work is normally inside; occasionally outside and exposed to weather conditions while performing tasks such as installing batteries and wiper blades. Employee is occasionally exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.