Commercial Parts Pro Store 9463

Advance Auto Parts; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Commission based on individual performance

Job summary

A leading automotive parts retailer in Orlando, FL, seeks a Commercial Parts Pro to enhance customer relationships and drive profitable growth. Responsibilities include maintaining customer rapport, supervising team members, and sourcing inventory efficiently. Candidates should have a high school diploma, 3 years of automotive parts experience, and strong communication and selling skills. This role offers a commission based on performance, and the work environment may include various physical demands.

Qualifications

• A minimum of 3 years of automotive parts experience preferred.
• Proven sales ability with past experience in customer transactions.
• Formal or informal leadership experience in supervising tasks.

Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Collaborate with the GM on coaching and development for Team Members.

Skills

Communication skills

Automotive systems knowledge

Organizational skills

Advanced selling skills

Diagnostic ability

Ability to multi-task

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Professional level sales position enabled to support advanced functions on the commercial side of the business. The role manages profitable growth through customer retention and growth, partners with the GM to manage Team Members, and utilizes deep knowledge of automotive systems and parts. The role sources inventory from multiple origins, directs drivers for timely and accurate delivery, and maintains full‑time responsibilities.

Primary Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Achieve personal/store sales goals and service objectives.
• Provide day‑to‑day supervisory support for Team Members.
• Collaborate with the GM on coaching and development needs for Team Members.
• Dispatch drivers ensuring delivery standards are achieved.
• Maintain commercial stocking programs.
• Build and maintain a network of second source suppliers.

Secondary Responsibilities

• Maintain core bank and commercial returns.
• Maintain commercial credit accounts.
• Partner with the GM to ensure proper driver coverage.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers.
• Ability to multi‑task and remain organized.

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Commercial Parts Pro Up for Success

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required.

Physical Demands

Predominantly walking or standing; able to talk and hear; use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Requires close, distance, color vision, depth perception, and ability to adjust focus.

Work Environment

Usually working inside; occasionally outside and exposed to various weather conditions while installing batteries and wiper blades. May encounter moving mechanical parts, high precarious places, toxic or caustic chemicals, electrical shock, explosives, vibration. Noise level usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.