Commercial Parts Pro Store 4168

Advance Auto Parts; Fayetteville (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Sales commission based on performance

Job summary

A leading auto parts supplier in North Carolina is seeking a Commercial Parts Pro. Responsibilities include managing commercial customer relationships and supporting team members in achieving sales goals. The ideal candidate has expert knowledge of automotive systems, strong sales ability, and at least 3 years of experience in automotive parts. This full-time position offers commission based on performance.

Qualifications

• Minimum of 3 years of experience in automotive parts.
• ASE certification preferred.
• Ability to read and interpret technical documents.

Responsibilities

• Manage commercial customer relationships and sales.
• Dispatch drivers for timely delivery.
• Support team members in achieving sales goals.

Skills

Automotive systems knowledge

Sales skills

Customer relationship management

Organizational skills

Problem solving

Communication skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business via customer retention and growth, partnering with the GM to manage team members. The position requires expert knowledge of automotive systems and parts, the ability to source parts from multiple sources (special order, FDO, second source, etc.), and the ability to direct drivers to ensure timely and accurate delivery. This is a full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Achieve personal/store sales goals and service objectives.
• Provide day‑to‑day supervisory support for Team Members.
• Collaborate with GM on coaching and developmental needs for Team Members.
• Dispatch drivers ensuring delivery standards are achieved.
• Maintain commercial stocking programs.
• Build and maintain a network of second source suppliers.

Secondary Responsibilities

• Maintain core bank and commercial returns.
• Maintain commercial credit accounts.
• Partner with GM to ensure proper driver coverage.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers.
• Ability to multi‑task and remain organized.

Effective communication, listening and problem solving skills.

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers).
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Commercial Parts Pro up for Success

• Minimum of 3 years of prior automotive parts experience preferred.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.

Education

1. High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

1. ASE certification preferred, but not required.

Physical Demands

The employee will predominantly be walking or standing, using hands and fingers to handle or feel, reaching, climbing, and stooping. The employee must be able to lift and move up to 50 pounds frequently and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment is mostly indoor but may involve occasional outdoor work exposed to various weather conditions while installing batteries and wiper blades. The employee may also be exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.