Commercial Parts Pro Store 6877

Advance Auto Parts Inc.; Georgia; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive parts retailer located in Georgia is seeking a Commercial Parts Pro to manage customer relationships and ensure sales growth. The ideal candidate will have extensive knowledge of automotive systems and demonstrate strong sales and customer service skills. Responsibilities include supervising team members, maintaining commercial accounts, and providing an excellent selling experience for commercial customers. This full-time role requires effective communication and organizational skills.

Qualifications

• 3+ years of prior automotive parts experience preferred.
• Ability to communicate effectively in English; Spanish is a plus.
• ASE Certification preferred, but not required.

Responsibilities

• Maintain and build commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Supervisory support for team members and dispatch drivers.

Skills

Automotive systems knowledge

Customer relationship management

Sales skills

Organizational skills

Communication skills

Problem-solving ability

Basic math skills

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

Commercial Parts Pro – Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Responsible for profitable growth via customer retention and growth, partnering with the GM to manage team members. Requires expert knowledge of automotive systems and parts, sourcing from multiple channels, and directing drivers to ensure timely and accurate delivery. Full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required.

Physical Demands

Predominantly walking or standing. Must be able to talk, hear, use hands and fingers, reach, climb, balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Requires close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Usually working inside; occasionally outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. Occasionally exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level usually moderate.

Position is eligible for sales commission based on individual or store performance.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state or local protected class.