Commercial Parts Pro Store 4162

Advance Auto Parts; Burnsville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading auto parts retailer in Burnsville is seeking a Commercial Parts Pro to drive sales and manage customer relationships. The ideal candidate has extensive automotive parts knowledge and proven sales experience. Responsibilities include supervising team members and collaborating with management for optimal customer service. This full-time role offers competitive pay and commission opportunities.

Qualifications

• 3+ years of automotive parts experience preferred.
• Proven sales ability and customer transaction fulfillment.
• Formal or informal team leading experience.

Responsibilities

• Maintain and grow commercial customer relationships.
• Achieve sales goals and provide supervisory support.
• Collaborate with GM on team coaching and development.

Skills

Auto parts knowledge

Sales experience

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business through customer retention and expansion.

Partners with the General Manager to manage and coach Team Members. Requires expert knowledge of automotive systems and parts, and the ability to source from special order, FDO, second‑source suppliers, etc. Directs drivers to ensure timely and accurate deliveries. Full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and development needed for Team Members
• Dispatch drivers, ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills Needed for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE certification preferred, but not required.

Physical Demands

The job primarily involves walking, standing, carrying, and handling items. Ability to lift and/or move up to 50 pounds frequently and occasionally up to 100 pounds. Requires vision abilities including close vision, distance vision, color vision, depth perception, and ability to adjust focus. May involve climbing, balancing, stooping, kneeling, crouching, or crawling.

Work Environment

Work mainly inside the store; occasional work outside and exposure to various weather conditions during battery and wiper blade installation. Exposure to moving mechanical parts, high places, toxic or caustic chemicals, electrical shock, explosives, and vibration. Noise level generally moderate.

Commission Eligibility

Position is eligible for sales commission based on individual or store performance.

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Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail