Commercial Parts Pro Store 2520

Advance Auto Parts; Roanoke (VA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Sales commission based on performance

Job summary

A leading automotive retail company in Roanoke, Virginia, is seeking a Commercial Parts Pro to enhance customer relationships and support sales growth. The ideal candidate will have strong automotive systems knowledge and proven sales skills, alongside supervisory experience. This full-time role offers a challenging environment with opportunities for career advancement and is eligible for sales commissions based on performance.

Qualifications

• Minimum of 3 years of automotive parts experience preferred.
• Proven sales ability with past experience in customer transactions.
• Ability to communicate effectively in English; Spanish is a plus.

Responsibilities

• Maintain relationships with commercial customers.
• Achieve personal/store sales goals.
• Provide day-to-day supervisory support for team members.

Skills

Automotive systems knowledge

Customer relationship management

Sales skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage team members. Requires expert knowledge of automotive systems and parts. Able to source from multiple channels including special order, FDO, second source, etc. Directs drivers to ensure timely and accurate delivery. Full-time role.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from multiple places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability in internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measurement
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Commercial Parts Pro Up for Success

A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but Not Required.

Physical Demands

Employee will predominantly walk or stand. Must be able to talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl. Must frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Mostly inside; occasionally outside and exposed to weather conditions while performing tasks such as installing batteries and wiper blades. Occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.