Commercial Parts Pro Store 2210

Advance Auto Parts; Richmond (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Sales commission based on performance

Equal Opportunity Employer

Job summary

A leading automotive parts retailer in Richmond, Virginia is seeking a Commercial Parts Pro to enhance customer relationships and drive sales growth. This role includes maintaining customer relationships, supervising team members, and ensuring timely delivery of products. Candidates should have a high school diploma and a strong background in automotive parts. Commission-based compensation is available.

Qualifications

• Minimum of 3 years of prior automotive parts experience preferred.
• Speak and write English (Spanish a plus); communicate effectively.
• Successfully complete the Parts Knowledge Assessment.
• Ability to read and interpret instructions.

Responsibilities

• Maintain commercial customer relationships.
• Collaborate with GM on coaching and development for team members.
• Dispatch drivers ensuring delivery standards are achieved.
• Achieve personal/store sales goals and service objectives.
• Collaborate with GM on coaching and development for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers
• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Parts and automotive system knowledge

Advanced selling skills for commercial customers

Organizational skills

Basic math accuracy

Effective communication

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

POS and Parts lookup systems

Job description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business via customer retention and growth, partnering with the GM to manage team members. The position has expert knowledge of automotive systems and parts, sourcing from special order, FDO, second source, etc., and directing drivers to ensure timely and accurate delivery. Position is full‑time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and development for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral or diagram form
• Successfully complete the Parts Knowledge Assessment
• Basic math accuracy (add, subtract, multiply, divide)
• Use Microsoft Office (Word, Excel) effectively
• Strong organizational skills
• Understand commercial profitability concepts, competition, market opportunities and customer prioritization
• Ability to work an assortment of days, evenings and weekends as needed

Prior Experience

• Minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, supervising daily tasks and achieving goals

Education

High school diploma or general education degree (GED)

Certificates & Licenses

• ASE Certification preferred, but not required

Physical Demands

The employee will predominantly walk or stand, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl.

Work Environment

Work usually inside but may be outside and exposed to weather conditions. May be exposed to moving mechanical parts, high places, chemicals, electrical shock, vibration and noise (moderate).

Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status or disability or any other federal, state or local protected class.

Benefits

Position is eligible for sales commission based on individual or store performance.