Commercial Parts Pro Store 2111

Advance Auto Parts; Bristol (VA); In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading automotive parts retailer is hiring a Commercial Parts Professional in Bristol, Virginia. This full-time role requires expertise in automotive systems and strong sales skills. Responsibilities include maintaining customer relationships, achieving sales goals, and supervising a team. The ideal candidate will have prior automotive parts experience and effective communication skills. This position offers opportunities for sales commission based on performance.

Competenze

• Minimum of 3 years of prior automotive parts experience preferred.
• Proven sales ability with experience in customer transactions.
• Formal or informal experience leading teams.

Mansioni

• Maintain commercial customer relationships.
• Achieve personal/store sales goals.
• Provide supervisory support for Team Members.
• Collaborate with GM on coaching and developmental needs.

Conoscenze

Automotive systems knowledge

Customer relationship management

Sales skills

Effective communication

Organizational skills

Mathematical proficiency

Microsoft Office proficiency

Formazione

High school diploma or GED

Strumenti

POS systems

Inventory systems

Descrizione del lavoro

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth, partnering with the GM to manage Team Members. The role has expert knowledge of automotive systems and parts and can source parts from various channels, direct drivers to ensure timely and accurate delivery. Position is full time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized
• Effective communication, listening and problem solving skills

Essential Job Skills Necessary for Success as a Commercial Parts Professional

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required.

Physical Demands

The employee will predominantly be walking or standing; required to talk, hear, and use hands and fingers to handle or feel. Must reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Requires frequent lift/move up to 50 pounds and occasionally up to 100 pounds.

Work Environment

Employees usually work inside; occasionally outside in various weather conditions while installing batteries, wiper blades, etc. Exposure to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, vibration. Noise level moderate.

Equity and Opportunities

Position is eligible for sales commission based on individual or store performance.

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.