Commercial Parts Pro Store 4240

Advance Auto Parts; Forest City (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Sales commission based on performance

Job summary

A leading automotive parts retailer in North Carolina is seeking a professional level sales associate to manage commercial customer relationships and drive growth. The ideal candidate will possess expert automotive knowledge, strong leadership skills, and a commitment to service excellence. Full-time role with responsibilities including team support, customer interactions, and achieving sales objectives. Competitive compensation package with sales commission incentives.

Qualifications

• Working knowledge of automotive systems.
• Ability to read and interpret documents and write correspondence.
• Strong organizational skills.
• Speak and write English; Spanish is a plus.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals.
• Provide day-to-day supervisory support for team members.
• Collaborate with GM on coaching and developmental needs.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and parts lookup systems

Advanced selling skills for commercial customers

Ability to multi-task and remain organized

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position supporting advanced functions on the commercial side of the business. Responsible for profitable growth via customer retention and growth. Partners with GM to manage Team Members. Requires expert knowledge of automotive systems and parts, the ability to source from multiple channels, and to direct drivers to ensure timely delivery. Full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal / store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems, diagnostic ability including internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required.

Physical Demands

The employee will predominantly be walking or standing. Must be able to talk and hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 50 lbs and occasionally up to 100 lbs. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Usually working inside; occasionally outside and exposed to weather conditions while installing batteries and wiper blades. Occasionally exposed to moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level usually moderate.

Compensation

Position is eligible for sales commission based on individual or store performance.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other protected class.