Commercial Parts Pro Store 4380

Advance Auto Parts; Roanoke Rapids (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Sales commission based on performance

Job summary

A leading automotive retailer in North Carolina is looking for a Commercial Parts Pro. This full-time position involves supporting commercial sales functions, maintaining customer relationships, and providing supervisory support to team members. Candidates should have strong automotive knowledge and proven sales abilities. A minimum of 3 years of automotive parts experience is preferred, along with good communication and organizational skills.

Qualifications

• Minimum of 3 years of prior automotive parts experience preferred.
• Speak and write English; Spanish a plus.
• ASE Certification preferred.

Responsibilities

• Maintain commercial customer relationships.
• Provide day-to-day supervisory support for Team Members.
• Achieve personal/store sales goals.

Skills

Knowledge of automotive systems

Sales abilities

Communication skills

Organizational skills

Math skills

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage Team Members. Requires expert knowledge of automotive systems and parts, ability to source from multiple channels (special order, FDO, secondary suppliers, etc.), and to direct drivers to ensure timely, accurate delivery. Full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute written, oral, or diagram instructions
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (addition, subtraction, multiplication, division in all units of measure)
• Use Microsoft Office effectively (Word, Excel required)
• Strong organizational skills
• Understand Commercial profitability concepts, including competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

• A minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education

High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

ASE Certification Preferred, But Not Required

Physical Demands

The physical demands and work environment describe the requirements for walking or standing, speaking and hearing, using hands and fingers, reaching, climbing, stooping, and carrying objects up to 100 lbs. Specific vision abilities include near vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

Typically indoor, occasionally outdoors with exposure to weather while installing batteries or wiper blades. Exposure to moving mechanical parts; high or precarious places; toxic or caustic chemicals; electrical shock risk; explosives; vibration. Noise level moderate.

Position is eligible for sales commission based on individual or store performance.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.