Commercial Partnership Solutions Manager, NA

TikTok; New York (NY); On-site; USD 159,000 - 272,000; Full time

Job summary

TikTok is seeking a Senior Business Operations Manager to translate strategy into actionable plans, drive commercialization efforts, and improve operational execution across high-impact initiatives. You will partner with Sales, Product, Marketing, Finance, Operations, and more to accelerate revenue growth and build scalable operating models.

The ideal candidate combines commercial acumen, analytical problem-solving, and publisher partner expertise with the ability to influence without direct

Qualifications

• 5+ years of experience in business strategy, publisher partner relationships, commercialization, business operations, digital advertising, management consulting, or a related field.

Responsibilities

• Drive commercialization planning for creative advertising solutions by identifying business opportunities that support revenue growth and market adoption.
• Lead cross-functional initiatives from planning through implementation, partnering across Sales, Product, Marketing, Finance, Operations, and other stakeholders to deliver business outcomes.
• Build and improve scalable operating frameworks, processes, and execution models that support go-to-market readiness and long-term growth.
• Translate customer, market, and business insights into clear recommendations that inform solution strategy, prioritization, and market positioning.
• Align stakeholders around priorities, recommendations, timelines, and key decisions to enable effective execution across teams.
• Track business performance through data-driven analysis, identifying opportunities to improve commercial results, operational efficiency, and overall business effectiveness.
• Drive continuous improvement by challenging existing ways of working and implementing scalable solutions that support evolving business priorities.

Skills

Business strategy

Publisher partner relationships

Commercialization

Business operations

Digital advertising

Management consulting

Job description

Responsibilities

We are strategic business partners who drive commercialization, operational excellence, and scalable growth by developing innovative commercial solutions, enabling go-to-market success, and building cross-functional partnerships that accelerate business impact.

The Creative Solutions Business Operations Manager is a senior individual contributor responsible for translating business strategy into actionable plans, driving commercialization efforts, and improving operational execution across high-impact initiatives. This role partners closely with cross-functional leadership to support decisions that accelerate revenue growth, improve business performance, and build scalable operating models.

Working across Sales, Product, Marketing, Finance, Operations, and other cross-functional teams, this individual identifies opportunities to improve business performance, develops go-to-market and commercialization plans for new and evolving solutions, and leads complex initiatives from planning through implementation. They operate with a high degree of autonomy, turning ambiguous business challenges into clear priorities, structured workstreams, and aligned execution plans while ensuring stakeholders remain focused on shared business objectives.

The ideal candidate combines strong commercial acumen, analytical problem-solving, publisher partnership expertise and operational discipline with the ability to influence without direct authority. They are effective in ambiguous environments, able to break down complex business challenges, build repeatable processes, and drive measurable business impact through cross-functional collaboration and strong follow-through.

Responsibilities:

• Drive commercialization planning for creative advertising solutions by identifying business opportunities that support revenue growth and market adoption.
• Lead cross-functional initiatives from planning through implementation, partnering across Sales, Product, Marketing, Finance, Operations, and other stakeholders to deliver business outcomes.
• Build and improve scalable operating frameworks, processes, and execution models that support go-to-market readiness and long-term growth.
• Translate customer, market, and business insights into clear recommendations that inform solution strategy, prioritization, and market positioning.
• Align stakeholders around priorities, recommendations, timelines, and key decisions to enable effective execution across teams.
• Track business performance through data-driven analysis, identifying opportunities to improve commercial results, operational efficiency, and overall business effectiveness.
• Drive continuous improvement by challenging existing ways of working and implementing scalable solutions that support evolving business priorities.

Qualifications

Minimum Qualifications:

• 5+ years of experience in business strategy, publisher partner relationships, commercialization, business operations, digital advertising, management consulting, or a related field.
• Proven ability to lead complex, cross-functional initiatives and influence stakeholders at all levels to drive strategic business outcomes without direct authority.
• Strong business acumen and analytical skills, with experience developing go-to-market strategies, scalable business frameworks, and data-driven recommendations.
• Exceptional communication and executive presence, with the ability to navigate ambiguity, build alignment, and translate complex business challenges into actionable solutions.

Preferred Qualifications:

• Experience in digital advertising, media, technology, consulting, or a related industry, with an understanding of the evolving advertising and creator ecosystem.
• Demonstrated ability to develop strategic narratives and executive-level communications, including business recommendations, presentations, and cross-functional alignment.
• Strong commercial mindset, with experience translating customer, market, and business insights into scalable strategies and growth opportunities.
• Entrepreneurial and collaborative approach, with a track record of driving innovation, navigating ambiguity, and influencing outcomes in fast-paced, matrixed organizations.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $159000 - $272000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others.

Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
3. Exercising sound judgment.