Commercial Operations Coordinator, Active Nutrition

Nutrabolt; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Mental wellness programs

401(k) matching

Lifestyle Spending Account

Unlimited vacation PTO

Volunteer time off

Job summary

Nutrabolt is seeking a Commercial Operations Coordinator to boost sales efficiency and provide data-driven reports for order pacing and promotions. You will maintain our B2B catalog, pricing, and product information while collaborating with NSRD, planning, customer advocacy, and logistics teams.

You will drive coordinated onboarding, tracking programs, and regular updates on goals to ensure smooth execution and superior customer service.

Qualifications

• Experience in customer-facing roles with strong communication skills.
• Ability to analyze data and provide actionable insights for sales and operations.
• Proven ability to build rapport with customers and internal teams.

Responsibilities

• Establish order cadence and coordinate with NSRD team for pacing.
• Build and update new-item catalog and pricing, quarterly or with portfolio changes.
• Manage client onboarding and relationships across commercial sales and logistics teams.
• Implement tracking programs to support NSRD goals and performance metrics.
• Disseminate weekly order cut reports to inform NSRD decisions.
• Collaborate cross-functionally to ensure best-in-class execution and service levels.

Skills

Customer service

Communication

Analytical thinking

Stakeholder management

Time management

Fast-paced environment

Education

Bachelor's degree preferred

Job description

Who We Are

Nutrabolt is a fast‑growing, global active health and wellness company with a portfolio of market‑leading performance‑oriented brands that energize and fuel active lifestyles. The company’s disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments under three consumer‑loved brands: C4®, XTEND®, and Cellucor®.

Who You Are

As Nutrabolt’s Commercial Operations Coordinator, you will work to increase sales team efficiency and success through the application of sales and order data. You will provide reports that offer visibility and drive action for order pacing, review orders and cross‑reference upcoming promotions to ensure customers support high‑level promo execution, keep our B2B portal updated with product information and pricing, and forge key relationships with the NSRD team, planning, customer advocacy, and logistics teams.

What You’ll Do

• Establish effective order cadence and manage order pacing with the NSRD team.
• Build and maintain a new‑item catalog and pricing, updated quarterly or with portfolio changes.
• Drive all aspects of the client relationship onboarding experience.
• Implement tracking programs to help the NSRD team achieve their goals.
• Review and communicate updates on goals, and bridge any gaps to expectations.
• Distribute weekly order cut reports and provide information to the NSRD team.
• Use cut reports to follow up with the NSRD team to reorder or replenish appropriate SKUs.
• Own cross‑functional leadership between commercial sales and logistics/customer operations to ensure best‑in‑class execution and service level.
• Review sales orders to ensure customers order sufficient product for upcoming events and promotions.
• Understand product prioritization and lines to solve ordering issues.
• Collaborate with the NSRD team in building forecasts for legacy products based on current velocities.
• Prevent customers from ordering discontinued products to avoid transshipment and provide replacement SKUs.
• Provide exceptional service through quick response times, cross‑functional collaboration, and by diagnosing and creating solutions for shipping‑related challenges.

Qualifications

• Bachelor’s degree preferred.
• 2–3 years of customer‑facing or customer‑service experience preferred.
• Team player.
• Excellent written and verbal communication skills.
• Strong problem‑solving, analytical, and communication skills.
• Excellent rapport building with customers and other stakeholders.
• Confidence and professionalism when communicating with stakeholders at all levels.
• Ability to thrive in a fast‑paced, dynamic environment.
• Excellent time‑management skills with a proven ability to meet deadlines.
• Experience in the CPG or Food & Beverage industry a plus.

Benefits

• Competitive health insurance, life insurance, mental wellness programs, 401(k) matching, and a Lifestyle Spending Account.
• Unlimited vacation paid time off, volunteer time off, and discounts on C4 Energy, Cellucor, and XTEND products.
• Paid parental leave and reimbursement for childcare, fertility treatments, legal fees, and more through the Lifestyle Spending Account.

Equal Opportunity Statement

Nutrabolt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.