Commercial Operations Associate

Figure; San Jose (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Figure seeks a Commercial Operations Associate in San Jose to plan and execute deployments of humanoid robots. You will lead development of use cases, build operations and test plans, and drive product features based on field feedback.

The role requires strong leadership, problem-solving, and communication skills, plus a background in onsite hands-on technology development and robotics deployment.

Qualifications

• 3–6 years of work experience
• Bachelor's degree required
• Strong leadership and problem-solving skills
• Excellent written and verbal communication, including presentations
• Ability to own workflows and drive progress autonomously

Responsibilities

• Plan and execute Figure's humanoid robot deployments
• Plan and lead the development of use cases for humanoid robots
• Build and execute operations and test plans for various deployments
• Drive product & feature development and testing based on use case roadmaps and field feedback

Skills

Leadership

Problem solving

Communication

Customer-facing

Autonomy

Presentation skills

Team leadership

Execution under pressure

Operational planning

Onsite hands-on tech development

Robotics deployment experience

Automation/robotics integration

Education

Bachelor's degree

Job description

• We are looking for a Commercial Operations Associate to plan and execute Figure's humanoid robot deployments. This role requires excellent leadership, problem solving, and communication skills
• Plan and lead the development of use cases for our humanoid robots
• Build and execute operations and test plans for various types of deployments
• Drive product & feature development and testing based on use case roadmaps and field feedback

• Experience defining team strategy and multiyear growth plan
• Customer-facing experience
• Ability to own workflows and drive progress autonomously
• Excellent written and verbal communication skills, including presentation skills
• 3-6 years of work experience
• Bachelor's degree
• Excellent judgment, team leadership, and execution in high-pressure situations
• Experience with onsite, hands-on new technology development, testing, and iterative improvement
• Experience with automation/robotics integration and deployment, e-commerce operations, technical or engineering consulting, and/or technical program management