Commercial Operations Analyst

Catalent Pharma Solutions; Glen Burnie (MD); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Career growth

Day-one benefits

401(k) match

Tuition reimbursement

Wellness perks

Paid time off

Perkspot discounts

Mission-driven workplace

Job summary

Catalent Pharma Solutions in Baltimore/Harmans, MD is seeking a Commercial Operations Analyst to support forecasting, revenue analysis, and financial insights to drive data-informed decision-making. This onsite role collaborates with Sales, Operations, Finance and site leadership to build robust forecasts and track revenue from contracts to recognition.

The position emphasizes cross-functional partnership, data reporting, and S&OP support, with a competitive Maryland salary range and benefits.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Economics, Analytics, or a related field.
• Minimum 2 years of professional experience in business analytics, financial planning, commercial operations, or revenue forecasting.
• Clear understanding of revenue mechanics and pipeline analysis.
• Ability to build strong internal relationships with cross-functional teams.
• Strong problem solving and stakeholder management capabilities.

Responsibilities

• Forecast, maintain, and manage operational and commercial forecasts for leadership.
• Validate pipeline assumptions and identify risks and opportunities.
• Align signed contracts, invoicing schedules, and revenue recognition with Finance.
• Coordinate across Commercial, Site Leadership, Operations, Finance, and Program Management.
• Develop dashboards, KPIs, and reporting tools for strategic decisions.
• Support S&OP with demand planning and resource forecasting.

Skills

Forecasting

Revenue analysis

Cross-functional collaboration

Financial acumen

Stakeholder management

Education

Bachelor’s degree in Business, Finance, Accounting, Economics, Analytics, or related field

Tools

Excel

Power BI

Tableau

SharePoint

Job description

Commercial Operations Analyst

Position Summary:

• Work Schedule: Monday – Friday 8:00AM – 5:00PM__

• 100% onsite

Catalent’s Baltimore/Harmans, MD (BWI) site is a leading facility supporting advanced therapeutic development and manufacturing, with capabilities spanning early development through clinical and commercial production. The site works with a range of biotech and pharmaceutical partners across advanced biologics and complex therapies. With modern technologies and a collaborative, cross-functional environment, it offers opportunities across scientific, operational, and business teams within a growing area of the industry.

The Commercial Operations Analyst is responsible for supporting operational and commercial forecasting, revenue analysis, and financial insights to drive data-informed decision-making across the business. This is a crucial, internally focused role that partners closely with commercial, operations, finance, and site leadership to build robust forecasts, validate pipeline assumptions, and track financial mechanics (from signed contracts to recognized revenue).

The Role:

• Forecast & Revenue Planning: Build, maintain, and manage operational and commercial forecasts; consolidate data into meaningful projections for leadership.
• Assumption Validation: Partner with Sales and Commercial teams to understand pipeline assumptions, challenge overly optimistic inputs, and identify business risks and opportunities.
• Financial Alignment: Ensure clear alignment between signed contracts, invoicing schedules, and revenue recognition timing in coordination with Finance.
• Cross-Functional Collaboration: Act as a key coordinator across internal stakeholders—including Commercial/Sales, Site Leadership, Operations, Finance, and Program Management—to collect information and align business inputs.
• Data & Reporting: Consolidate and interpret data sets to develop and maintain dashboards, KPIs, and reporting tools that support strategic decision-making.
• Support S&OP: Assist with demand planning and resource forecasting as required.
• Other duties as assigned.

Required Qualifications

• Education: Bachelor’s degree in Business, Finance, Accounting, Economics, Analytics, or a related field.
• Analytics & Forecasting Experience: Minimum 2 years of professional experience in business analytics, financial planning, commercial operations, or revenue forecasting.
• Financial & Commercial Acumen: Clear understanding of revenue mechanics (specifically distinguishing between signed contracts, invoiced revenue, and recognized revenue) and pipeline analysis.
• Cross-Functional Partnership: Proven ability to build strong internal working relationships with cross-functional teams (e.g., Sales, Operations, Finance, and Leadership) to collect inputs and align on business performance.
• Critical Thinking & Stakeholder Management: Strong ability to evaluate data credibility, ask probing questions, and constructively challenge optimistic or unrealistic forecast assumptions.

Preferred Qualifications

• Industry Exposure: Experience or background exposure working within life sciences, pharmaceuticals, biotechnology, or contract development and manufacturing organizations (CDMO).
• Demand & Resource Planning: Exposure to Sales and Operations Planning (S&OP), demand planning, or operational capacity alignment.
• Business Operations: Prior exposure to commercial operations, financial analysis, or business planning environments.

Technical Requirements

• Excel: Advanced proficiency in Microsoft Excel (e.g., advanced formulas, financial/forecasting modeling, data consolidation, pivot tables).
• Data Visualization & Analytics Tools: Working knowledge or experience with data visualization software (e.g., Power BI, Tableau) is preferred.
• Reporting Platforms: Experience with collaborative reporting tools or platforms (e.g., SharePoint) is a plus.

Theanticipatedsalary range for this position in Maryland is$95,000 – $115,000plus an annual bonus target. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limitedto thetype and length of experience within the job,typeand length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other states.

Why you should join Catalent:

• **Career growth** with a clear path and regular performance reviews

• **Day-onebenefits:** medical, dental, vision

• **401(k) match,**tuition reimbursement, and wellnessperks

• **Paid time off:** 152 hours+ 8 holidays

• **Inclusive culture** with Employee Resource Groups and community initiatives

• **Discounts** from 900+ merchants viaPerkspot

• **A mission-driven workplace** where your work helps save lives

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [e-mail]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to [e-mail] for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.

Volunteer Work Disclosure:

Applicants for employment in Massachusetts may include in their employment history any verified work performed on a volunteer basis.

Massachusetts Lie Detector Test Notice:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law may be subject to criminal penalties and civil liability. Consistent with Massachusetts law, Catalent does not require or administer lie detector tests as a condition of employment or continued employment.