Commercial Operations

Tines Security Ltd.; Northern (KY); Remote; USD 126,000 - 150,000; Full time

Benefits offered by this job

Startup equity & extended exercise

Matching retirement plans

Home office setup

25 days annual leave

Generous parental leave programs

Flexibility in how and where you work

Phone and home Internet allowance

Job summary

Tines is seeking a talented GTM systems professional to own the DealHub and Salesforce configuration, driving revenue systems in a fast‑growing SaaS environment.

You will partner with Sales, Finance, and Legal, translate business needs into scalable specs, and guide implementation partners to deliver high‑quality, timely outcomes.

Qualifications

• 3+ years in GTM systems or revenue platforms in B2B SaaS.
• Hands-on DealHub administration experience required.
• Strong Salesforce administration fluency.
• Experience with quote-to-cash processes and ERP integrations.
• Ability to scope projects with external partners and stakeholders.

Responsibilities

• Own DealHub build-out, configuration and day-to-day admin.
• Translate business strategy into sequenced platform roadmap for growth.
• Scope and manage external implementation partners or contractors.
• Set governance, intake, sandbox and release practices.
• Maintain Salesforce configuration and adjacent GTM tools.
• Run requirements discovery with Sales, Deal Desk, Finance and Legal.
• Mentor junior analysts as the team grows.

Skills

GTM systems

Business systems analysis

Revenue systems

Sales operations

Stakeholder management

Clear communication

Education

Salesforce Administrator certification

Platform App Builder certification

Tools

DealHub

Salesforce

CaptivateIQ

NetSuite

Job description

• Startup equity & extended exercise window
• Matching retirement plans
• Home office setup
• 25 days annual leave
• Generous parental leave programs
• Flexibility in how and where you work
• Phone and home Internet allowance

Tines is the intelligent workflow company that powers some of the world's most important workflows.

Tines has been supporting IT and security teams from a diverse range of customers, including Canva, Reddit, SAP, Coinbase, Mars, Fin (Intercom), and McKesson.

Tines 3B, launched in 2026, is the next generation of Tines – a single, secure environment for every team’s apps, agents and automations.

As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. Tines has security woven into its DNA, and our platform is secure and private by design.

At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.

Tines is investing in its quote-to-cash platform and process. This role contributes to how that platform is built and administered. You will be the systems owner for our quote-to-cash configuration in DealHub and Salesforce, inputting to the design direction, and technical build and administration.

What you'll do

• Own DealHub build-out, configuration and day-to-day admin. Be the accountable owner of the platform: product catalog and SKU architecture, pricing and discounting rules, playbooks and quote flows, approval workflows, document and template management, and the Salesforce integration.
• Contribute to the platform roadmap. Working with Senior team members, translate where the business is going into a sequenced buildout plan as our products and commercial models evolve, and make the design calls that keep the configuration extensible rather than accumulating rework with every pricing change.
• Support our implementation partners. Scope and prioritise third-party services work, translate their the specifications and execute the builds, review and test what comes back, and hold quality and timeline.
• Set standards and governance. Define how change gets made: intake and prioritisation, sandbox and release practice, testing expectations, documentation standards, and the data-quality rules that stop bad data being created at the point of entry.
• Own the wider GTM stack in your scope. Maintain Salesforce configuration (objects, fields, flows, validation rules, permission sets, reporting) and the adjacent GTM tools that integrate with quote-to-cash.
• Be the systems partner to the business. Run requirements discovery with Sales, Deal Desk, Finance, and Legal, push back when an ask will not scale, and turn ambiguous business problems into specs people can build from.
• Maintain standards. Create the documentation and delivery standards for GTM Systems, mentor more junior analysts as the team grows

What you'll bring

• 3+ years in GTM systems, business systems analysis, revenue systems, or sales operations in a B2B SaaS environment, including ownership of a revenue-critical platform.
• Hands-on DealHub administration experience. You have configured, not just used, DealHub: product catalog, pricing and discount rules, playbooks, approval workflows, templates, and the CRM integration. This is a requirement for this role.
• Strong Salesforce administration fluency: objects, fields, flows, validation rules, permission sets, reports and dashboards.
• Extensive knowledge of quote-to-cash: quoting, approvals, order forms, amendments, renewals, and the downstream handoffs into billing and compensation.
• Demonstrated solution design, not just configuration: you can take an ambiguous business problem, choose an approach, and defend the trade-offs behind it.
• Experience scoping and managing external implementation partners or contractors, and holding them to a standard.
• Confidence advising and influencing senior stakeholders, including saying no to a request that will not scale, and settling disagreements across Sales, Finance, and Legal.
• Clear communication with both technical and non-technical audiences, and a service mindset toward the reps who depend on the platform.
• Exposure to a second enterprise CPQ platform alongside DealHub.
• Experience configuring CPQ through a pricing or packaging change
• Experience working alongside external implementation partners or systems integrators.
• Exposure to CaptivateIQ, NetSuite, or comparable ICM and ERP integrations.
• Salesforce Administrator or Platform App Builder certification.
• Experience working in an agile or sprint-based delivery model.

Compensation: $126k- 150k OTE + equity

Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.