Commercial Manager / Sales Account Manager

Reboot Online Marketing Ltd.; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Reboot Online Marketing Ltd. in the United States is seeking a Commercial Manager to own the end-to-end client journey, from first conversation to close, and to drive measurable growth.

You will shape pitches, collaborate with Growth and Delivery teams, and maintain momentum post-sale to expand accounts through upsell and retention.

This pivotal, client-facing role rewards relationship-building, proactive planning, and the ability to influence senior stakeholders.

Qualifications

• Experience managing client relationships in a commercial role.
• Excellent written and verbal communication.
• Proven track record in business development or revenue growth.
• Agency experience preferred.
• Highly organized and proactive with multiple opportunities.
• Skilled negotiations and closing capabilities.
• Familiarity with SEO, content, or digital PR is advantageous.

Responsibilities

• Own end-to-end journey of qualified opportunities from discovery to close.
• Lead discovery calls and shape tailored client solutions.
• Develop and present pitch strategies with internal teams.
• Guide prospects through decision-making with confidence.
• Maintain momentum and progress opportunities with timely follow-ups.
• Build relationships with new clients post-sale for growth.
• Collaborate with department heads to ensure strong, achievable proposals.
• Represent Reboot at client meetings, events, and networking activities.

Skills

Client relationship management

Communication skills

Business development

Agency experience

Organization and proactive planning

Sales negotiations

SEO/content/digital PR familiarity

Job description

You’ll be joining at a point where demand is strong and the opportunity to grow accounts is clear.

This role gives you real ownership across the full commercial journey, not just closing deals, but influencing how we pitch, how we position ourselves, and how we grow existing clients.

You’ll work closely with senior stakeholders internally and externally, shaping meaningful partnerships with brands and helping drive the next phase of agency growth.

Your primary objective is to drive measurable agency growth by converting qualified opportunities into revenue and building client relationships that expand over time.

You’ll take ownership of the full commercial journey, leading prospects from initial conversation through to close with clarity, confidence, and pace. You’ll shape strategic responses that position Reboot strongly, handle objections effectively, and guide clients towards decision.

Post-sale, you’ll remain close to your accounts, ensuring momentum is maintained and opportunities for growth are actively identified and progressed.

New business ownership

• Own the end-to-end journey of qualified opportunities, from discovery through to close
• Lead discovery calls, identifying client challenges and shaping tailored solutions
• Develop and present pitch strategies in collaboration with internal teams
• Guide prospects through the decision-making process with confidence and clarity
• Maintain momentum across opportunities, ensuring timely follow-ups and progression

Client growth and retention

• Stay close to newly won clients post-sale as a consistent commercial contact
• Build strong relationships through regular check-ins, meetings, and in-person touchpoints
• Identify opportunities for upsell, cross-sell, and account expansion
• Support and attend QBRs where appropriate, ensuring a strong commercial narrative
• Act as a bridge between client expectations and delivery teams

Strategic collaboration

• Work closely with Heads of Department to ensure proposals are commercially strong and achievable
• Translate client needs into clear, strategic responses and scopes of work
• Support onboarding by aligning pitch promises with delivery plans and roadmaps
• Feed insight back into Sales and Marketing to improve positioning and targeting

Market presence

• Represent Reboot in client meetings, events, and networking opportunities
• Build your own presence within the industry
• Contribute to thought leadership and content where relevant

• Proven experience in a commercially focused, client-facing role (agency experience preferred)
• Strong track record of contributing to or closing retained work (bonus for enterprise level accounts)
• Confident communicator, able to build rapport quickly with senior stakeholders
• Commercially aware, with a natural instinct for identifying growth opportunities
• Comfortable leading conversations, presenting ideas, and influencing decisions
• Highly organised and proactive, able to manage multiple opportunities at once
• Experience across SEO, Content, or Digital PR is advantageous

The Commercial Manager role sits at the centre of how we grow at Reboot.

You’ll take ownership of qualified opportunities from the first conversation through to close, then stay close to those clients to ensure they grow, retain, and continue to see value in working with us.

Working across Growth teams and with Delivery, you’ll shape strategic responses, lead conversations, and guide prospects confidently through to a decision. Beyond the point of sale, you’ll remain a key commercial contact, focused on turning short-term wins into long-term partnerships.

This is a high-impact, client-facing role suited to someone who enjoys building relationships, leading conversations, and driving commercial outcomes.