Commercial Loan Servicing Specialist

First-Merchants-Bank; Daleville (IN); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank in Indiana is seeking a Commercial Loan Servicing Specialist to join our team. This role will service and support Commercial Loans, performing maintenance and transactions in a timely and accurate manner in accordance with regulatory requirements and departmental procedures.

You will back the loan sales team, handle payments, payoffs, escrows, and corrections, and assist with testing Core Processing system enhancements.

Qualifications

• High school diploma or GED is required.
• Minimum two years in financial services, customer service or related processing.
• Prior banking experience is a plus.

Responsibilities

• Support the commercial loan sales team with timely, accurate responses to requests.
• Maintain commercial loans via Workflow and other channels.
• Process loan transactions for payments, payoffs, exceptions, reversals, escrows, and corrections.
• Provide backup for wire transfer processing and history research.
• Assist with Core Processing system testing.
• Participate in special projects as assigned by Manager.

Skills

Financial services

Customer service

Processing experience

Education

High school diploma / GED

Tools

Microsoft Outlook

Excel

Word

Job description

First Merchants Bank is seeking a Commercial Loan Servicing Specialist to join our team! This position will perform a variety of maintenance and transactions to service and support Commercial Loans. Tasks are to be performed in a timely and accurate manner as deemed critical in accordance with Regulatory requirements and departmental procedures. To Be successful in this position, one should be flexible with regards to tasks assigned and be willing to learn multiple tasks as needed.

As part of this role you will:

• Support the commercial loan sales team by extending the FMB mission through responsiveness to internal business partner phone calls, emails and other communication request methods in a professional, thorough, accurate and timely manner.
• Complete commercial loan maintenance submitted via Workflow or other authorized channels escalating the issue or resolution when necessary.
• Process loan transactions for payments, payoffs, exceptions, reversals, escrows, and corrections, etc.
• Provide backup support for department wire transfer processing, transaction entry approval, loan history research.
• Assist with testing Core Processing system enhancements.
• Participate in special projects as assigned from Manager.

To be successful in this position, we require the following:

• High school diploma or equivalent (GED).
• Two (2) years of financial service, customer service, or related processing experience.

The following would be a plus:

• Prior banking experience.
• Experience with Microsoft Outlook, Excel, and Word.

First Merchants offers the following:

• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Tuition Reimbursement
• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.