Commercial Loan Processor

Axos Bank; San Diego (CA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

Paid time off & holidays

HSA or FSA

401(k) with employer match

Employee mortgage loan program

Access to Axos Bank account with Self-

Educational seminars and staff perks

Job summary

Axos Bank in San Diego is seeking a Commercial Loan Processor to manage documentation, coordination, and review for efficient loan processing. You will collaborate with loan officers, underwriters, and title companies to gather documents and prepare Memos and closing packages.

The role requires a high school diploma and 1+ year of commercial loan processing experience, with strong customer service and communication skills and proficiency in Microsoft Office.

Qualifications

• 1+ year of experience in commercial loan processing or financial operations.
• Experience reviewing loan documents and ensuring accuracy.
• Strong customer service and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and accuracy.

Responsibilities

• Review and process commercial loan applications for completeness and accuracy.
• Coordinate with loan officers, underwriters, title companies, and third parties to collect documentation.
• Prepare and verify loan documents, including credit memos, approval memos, closing checklists, and funding packages.
• Order and track third-party reports (appraisals, UCC searches, insurance, etc.).
• Ensure loans are documented and boarded accurately into the core system.
• Monitor loans throughout the processing pipeline to meet deadlines and ensure timely closing.

Skills

Loan processing

Review loan documents

Customer service

Communication skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Axos Bank

Target Range:

$25.00/Hr. - $30.46/Hr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 12.5%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

The Commercial Loan Processor plays a critical role in supporting the lending team by managing the documentation, coordination, and review required to ensure smooth and accurate loan processing. This position requires strong attention to detail, organizational skills, and the ability to work collaboratively with loan officers, underwriters, and other internal departments.

Responsibilities:

• Review and process commercial loan applications for completeness and accuracy
• Coordinate with loan officers, underwriters, title companies, and other third parties to collect required documentation
• Prepare and verify loan documents, including credit memos, approval memos, closing checklists, and funding packages
• Order and track third‑party reports (appraisals, UCC searches, insurance, etc.)
• Ensure loans are documented and boarded accurately into the core system
• Monitor loans throughout the processing pipeline to meet internal deadlines and ensure a timely closing
• Identify and elevate potential issues or missing items to ensure clean, compliant files
• Maintain clear communication with internal team members and external stakeholders throughout the loan process
• Assist in post‑closing review and resolution of outstanding items

Qualifications:

• High school diploma or equivalent
• 1+ year's of experience in commercial loan processing or financial operations
• Experience reviewing loan documents
• Strong customer service and communication skills
• Proficiency in Microsoft Office Suite
• Ability to manage multiple priorities in a fast‑paced environment.
• High attention to detail and accuracy

Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre‑employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

IER Right to Work Poster (English/Spanish)

E-Verify Participation Poster (English/Spanish)