Commercial Loan Processing Supervisor

S&T Bank; Indiana (PA); On-site; USD 24,135 - 53,547; Full time

Job summary

S&T Bank, located in Indiana, PA, seeks a senior administrative lead to manage the Commercial Loan Processors and ensure accuracy in credit applications. You will identify fraudulent applications, coordinate appraisals, and ensure regulatory compliance while maintaining strong vendor relationships.

The role emphasizes staff coaching, process improvements, and adherence to banking laws and internal policies; a two-year degree or equivalent experience is required, with supervisory training

Qualifications

• Requires a two-year degree or 3–5 years of job experience. Bank offers supervisory training (Stellar) required to have been successfully completed.
• Requires five to seven years of general experience and three to five years of specialized experience in business banking, real estate lending, and lending regulations. Supervisory experience required.

Responsibilities

• Lead and coordinate the day-to-day workflow of the Commercial Loan Processors; oversee quality control and training to address deficiencies.
• Approve timecards and personal time-off requests to ensure proper coverage.
• Manage vendor relationships for property reports, flood, and appraisal disputes; coordinate regulatory updates and audits.

Skills

Supervisory experience

Interpersonal skills

Confidentiality

Analytical skills

Training and coaching

Education

Two-year degree or 3–5 years of job experience

Tools

FIS loan origination software

Microsoft Office (Word, Excel, Outlook)

Imaging system

Job description

Location: 355 North Fifth Street, Indiana, PA 15701

Hours: Monday - Friday: 8:00AM - 5:00PM (Additional hours as necessary to meet the objectives of the department)

Function

Lead the day‑to‑day functions of the Commercial Loan Processors; identify potential fraudulent credit applications; develop process efficiencies; serve as the point for appraisal reviews & disputes; maintain constant interaction with property, flood, and appraisal vendors; assist with management of compliance and regulatory updates; obtain thorough knowledge of banking laws, federal and state regulations, bank policies, and lending platforms.

Duties and Responsibilities

• Manage the day‑to‑day workflow of the Commercial Loan Processors; lead and coordinate the research, compilation, and analysis of quality control; resolve deficiencies by training and coaching staff.
• Makes recommendations for personnel regarding employment, performance ratings, salary changes, promotions, transfers, and terminations.
• Performs corrective action (within designated authority) when applicable; coach high performers and non‑performers.
• Responsible for approval of timecards and personal time‑off requests to ensure proper coverage.
• Recommends course of action to Commercial Loan Processing staff on systemic changes and regulatory changes; conduct group and one‑on‑one training sessions when needed.
• Maintains a thorough knowledge of all applicable banking laws, state and federal regulations, and the Bank’s corporate and lending policies and underwriting manuals to ensure compliance.
• Coordinates and manages Commercial Loan Processors by reviewing applications and credit reports for potential fraud to identify and reduce risk to the bank.
• Evaluates operations of Commercial Loan Processors to adhere to banking regulations.
• Manages the distribution of the reports to the Bankers once received and reviewed in a timely manner.
• Serves as escalation point person for vendors on property reports, flood, appraisal disputes, and attorneys.
• Approves flood insurance coverage and flood insurance worksheet calculations prepared by Processors to ensure adequate coverage.
• Ensures peer reviews are conducted in a timely and accurate manner.
• Evaluates work done by Processors to maintain the quality of daily report reviews.
• Maintains and enhances a good working relationship with vendors and outside legal counsel.
• Prepares departmental procedures and ensures proper implementation and maintenance of approved changes.
• Recommends revisions for improved operational policies to the VP of Commercial Loan Document Administration Manager.
• Gathers loan review and audit documents, researches audit findings, and coordinates the appropriate research with the VP of Commercial Loan Document Administration Manager.
• Maintains proficiency in the loan origination software, Microsoft Office (Word, Excel, Outlook), internet searches, core operating system (FIS), imaging system, applicable vendor software, and any upgrades or replacements needed to process all orders and prepare required documentation.
• Stays current on all regulatory, legal, and compliance changes and effectively communicates them to the processing staff.
• Exhibits a high level of accuracy, initiative, interpersonal skills, and confidentiality while performing tasks to contribute to the success of the department and organization.
• Advances knowledge through further education, certifications, and training on regulatory, platform, and audit issues where appropriate.
• Prepares or assists in preparing various departmental reports such as productivity and error‑tracking reports.
• Manages the maintenance of reports used by management.
• Maintains and enhances good working relationships with S&T employees, demonstrates the ability to work independently, and works as a team player for the success of all departments and the organization.
• Performs additional job duties as needed.

Education

Requires a two‑year degree or 3–5 years of job experience. Bank offers supervisory training (Stellar) required to have been successfully completed.

Experience

Requires five to seven years of general experience and three to five years of specialized experience in business banking, real estate lending, and lending regulations. Supervisory experience required.

Physical Demands

Requires the use of manual dexterity for typing and data entry up to 70% of the business day. Specific vision requirements include close vision of 18‑20 inches for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)

Salary Range

$17.52 – $38.87