Commercial Loan Officer

Veridian Credit Union; Waterloo (IA); On-site; USD 90,000 - 130,000; Full time

Job summary

Veridian Credit Union is seeking a Commercial Loan Officer to manage a diverse loan portfolio, focusing on small business and commercial real estate lending. The role emphasizes strong member service and relationship management within a compliance-driven environment.

Responsibilities include interviewing applicants, preparing loan documents, assessing credit risk, negotiating terms, and collaborating with credit professionals to ensure accurate servicing and timely decisions.

Qualifications

• Bachelor's degree or equivalent combination of education, training, and experience (8+ years).
• 3+ years experience in commercial credit analysis.
• 3+ years experience in business/commercial lending.

Responsibilities

• Create excellent service experiences that promote the Veridian brand.
• Manage day-to-day operations and growth of a commercial loan portfolio (small business and CRE).
• Stay informed on compliance and regulation changes in commercial lending and recommend updates.
• Interview loan applicants and prepare all required documents for loan approval.
• Assess borrower creditworthiness and make recommendations based on policy.
• Serve as contact officer on loans reviewed by senior officers and lending committee.
• Negotiate terms, collateral, costs, and repayment schedules.
• Advise members on business management and refer to resources like SCORE or SBA.
• Collaborate with Credit Analyst and Loan Assistant to assemble loan files and gather documentation.

Skills

Communication skills

Member service

Attention to detail

Confidentiality

Education

Bachelor's Degree

Equivalent combination of education and experience

Job description

Application deadline: November 30th, 2026

Location: This position is required to work onsite at one of our locations in Waterloo, IA, West Des Moines, IA or Omaha, NE. This role is not eligible for remote or hybrid work arrangements.

Status: Full-time, exempt

Summary

The Commercial Loan Officer is responsible for the day to day management of a commercial loan portfolio consisting of small business and commercial real estate loans. This position requires strong member services skills focused on creating and maintaining relationships with small business members and commercial borrowers. Additionally, the position works closely with Commercial Services support staff to monitor commercial relationships and maintain servicing requirements.

Essential Functions

• Create excellent service experiences that promote the Veridian brand.
• Responsible for the day to day management and growth of a commercial loan portfolio consisting of small business loans and commercial real estate loans.
• Be knowledgeable of compliance and regulation related changes in commercial lending, and recommend changes when necessary.
• Interview small business and commercial real estate loan applicants. Accurately prepare all required documents pertinent to the granting of a loan including updating member records.
• Collect and analyze all information pertinent to the granting of a loan to determine the general credit worthiness of the applicant and the merits of the specific loan request. Recommend approval, disapproval, or referral of loan, if appropriate, based on the credit approval limits set in the Commercial Lending Policy.
• Serve as the contact officer on loans submitted for review to a Sr. Commercial Loan Officer, the Sr. Vice President of Commercial Services and/or the Commercial Lending Committee.
• Establish and negotiate, where necessary, the terms under which credit will be extended, including the costs, repayment schedule and collateral requirement.
• Advise members, where possible, on business management and financial matters and refer members to available resources such as SCORE and SBA.
• Work together with the Credit Analyst and Loan Assistant to create the loan file and obtain necessary documentation pertinent to the decision-making process.
• Collect and analyze information as required which reflects the current credit worthiness of borrower during annual review, loan renewal, or at loan maturity.
• Collect on past due loans and negative accounts daily; monitor delinquency and cash flow concerns closely.
• Develop new commercial loan and deposit business by contacting prospects and members.
• Provide necessary follow‑up at loan completion, including escrow account balances, payment of property taxes, payment of insurance premiums, filing of security agreements, etc.
• Actively sell products and services offered by the credit union.
• Contribute positively to team effort by consistently achieving established goals and expectations.
• Participate in community events, groups or organizations that promote Veridian Credit Union’s products and services.
• Provide a leadership role to branch/department staff. Assist with developing staff to increase knowledge, understanding, and experience in commercial lending.

Key Attributes

• Oral and written communication skills.
• Member service focus.
• Attention to detail and accuracy.
• Positive attitude that supports a team environment.
• Dependable and punctual; flexible during peak times.
• High level of confidentiality.
• Organizational skills.
• Self‑motivated; ability to work without close supervision.
• Problem solving; analysis.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Occasionally lift and/or move items over 10 pounds.
• Remain sedentary (seated) for extended periods of time.

Working Conditions

This job operates in a professional office environment and routinely uses standard office equipment.

Travel

Limited travel expected.

Required Education and Experience

• Bachelor's Degree or equivalent combination of education, training, and experience of 8+ years.
• 3+ years experience in commercial credit analysis.
• 3+ years experience in business/commercial lending.

Other Duties

Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.