Commercial Loan Coordinator II

Busey Bank; Edwardsville (IL); Hybrid; USD 59,000 - 73,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Employee stock purchase plan

PTO

Job summary

Busey Bank is seeking a Commercial Loan Coordinator II in the United States to maintain the data integrity of customer and loan information within loan applications and product packages. You will work closely with Relationship Managers, support the loan origination system, and help manage complex loan requests from niche lending groups.

The role involves training other coordinators, handling renewals and monthly tasks, and ensuring compliance across departments.

Qualifications

• Minimum 2+ years of loan coordinating experience; capable of handling a pipeline of 15+ loans simultaneously.
• Strong knowledge of Corporate & Investment (C&I) and Commercial Real Estate (CRE) lending processes.
• Proficiency with Microsoft Office products and proprietary bank systems.
• Strong oral and written communication skills, organizational skills, time management.
• Ability to multi-task, work independently and handle time pressures.

Responsibilities

• Maintain knowledge of the Bank’s credit culture and advise Relationship Managers on deviations from standard practices.
• Act as a resource for Relationship Managers on loan operations and processing of loan requests through the loan origination system.
• Serve as a liaison between commercial lending departments such as Credit, Compliance, Deposit Operations, Loan Documentation, Loan Servicing and Post-Closing Review.
• Independently manage annual renewals, new loan requests and monthly reporting tasks with little supervision on all loan types.
• Enter customer and loan information into the loan origination system with attention to data integrity.
• Obtain pre-closing documentation requirements (flood letters, title work, appraisals, entity documents, corporate searches, credit bureau reports).
• Interact with clients to collect data, documents and general customer service requests.
• Review closed loan packages to ensure no unauthorized changes at closing.
• Provide training to other Loan Coordinators and monitor monthly RM team reports.

Skills

Loan coordination experience

Pipeline management

C&I lending knowledge

CRE lending knowledge

Microsoft Office

Communication skills

Time management

Education

High School diploma

Associate’s degree

Tools

Proprietary bank systems

Job description

Position Summary

The Commercial Loan Coordinator II is responsible for the data integrity of customer and loan information as it is populated within loan applications and product packages and is the primary associate that works alongside the Relationship Manager (RM). The coordinator collaborates with sales leaders on the generation of new loan requests, renewals, modifications or other customer requests within the Bank’s loan origination system and develops strong working relationships with the Bank’s external customer base and third‑party vendors. A Loan Coordinator II will primarily handle loan requests with more complex relationships and include loans from the Bank’s niche lending groups and will also support the LC Manager or Team Lead in the training and development of other Loan Coordinators during the onboarding process.

Duties & Responsibilities

• Maintain strong knowledge of the Bank’s “credit culture” and advise Relationship Managers on deviations from standard practices.
• Act as a resource for Relationship Managers on loan operations and the processing of loan requests through the loan origination system.
• Serve as a point of contact and liaison between commercial lending departments such as Credit, Compliance, Deposit Operations, Loan Documentation, Loan Servicing and Post‑Closing Review.
• Independently manage and oversee annual renewals, new loan requests and monthly reporting tasks with little to no supervision on all loan types.
• Complete daily processes and maintain pace with month‑end, quarter‑end and year‑end volume levels.
• Enter customer and loan information into the loan origination system with specific attention to data integrity.
• Obtain all pre‑closing documentation requirements (flood letters, title work, appraisals, entity documents, corporate searches, credit bureau reports).
• Interact verbally and in writing with clients per Relationship Manager’s direction to collect data, documents and general customer service requests.
• Review closed loan packages to ensure no unauthorized changes were made at closing.
• Request change memos reflecting adjustments made to the loan request post‑approval.
• Verify recordation and collateral perfection when applicable; monitor and assist in clearing exception items.
• Provide guidance and training to other Loan Coordinators in support of the Manager or Team Lead.
• Monitor monthly reports for the RM team.
• Assist in processing and responding to daily overdrafts per RM instructions and bank policies.
• Assemble and coordinate required financial information from clients to the Credit Department for analysis.
• Serve as backup support for other Loan Coordinators during vacations and high‑volume periods.
• Participate on internal committees and task forces as requested by the Manager.
• Perform other duties as assigned.

Education & Experience

• High School diploma required; Associate’s degree preferred.
• Minimum 2+ years of loan coordinating experience; capable of handling a pipeline of 15+ loans simultaneously.
• Strong knowledge of Corporate & Investment (C&I) and Commercial Real Estate (CRE) lending processes and procedures.
• Previous exposure to attorney‑prepared documentation is preferred.
• Proficiency with Microsoft Office products and proprietary bank systems.
• Strong oral and written communication skills, organizational skills, time management.
• Ability to multi‑task, work independently, perform under frequent time pressures, and handle complex problems.

Compensation and Benefits

• Base pay range: $28.50–$35 per hour; salary based on factors including duties, qualifications, and local market trends.
• Eligibility for bonus or incentives based on company and individual performance.
• Competitive Total Rewards package including 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company‑paid life insurance, long‑term disability, supplemental voluntary life, short‑term and long‑term disability, wellness incentives, employee assistance program.
• Eligibility for pre‑tax health savings accounts and flexible spending accounts.

Location

Both remote and onsite opportunities available in Arizona, Colorado, Florida, Illinois, Indiana, Kansas, Missouri, New Mexico, Oklahoma and Texas.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. Busey is an Equal Opportunity Employer, including Disability and Veterans.