Commercial Lines Technical Assistant - In-Office Red Bank

Jencap; Red Bank (NJ); On-site; Full time

Job description

The Commercial Technical Assistant provides technical underwriting support for assigned accounts/agencies within the team as well as making individual underwriting decisions on referred accounts. This position is in‑office in the Red Bank, NJ office.

Responsibilities

• Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, present proposals, explain company underwriting policies and coverage offerings, and service existing accounts.
• Assist marketing department, staff and other internal departments in resolving problems and questions; assist in development and implementation of new marketing strategies.
• Respond appropriately and timely to questions posed by brokers, clients, underwriters and other company personnel.
• Meet regularly with broker/underwriting teams on strategy, tactics and follow‑up.
• Rate policies, endorsements, and review previously rated policies for proper rating; apply knowledge of rating manuals.
• Develop information for the processing of new or renewal policies, loss runs and knowledge of automated systems.
• Prepare quotations and proposals for broker clients and assist underwriters by answering or fielding questions from broker clients and company personnel.
• Enter and/or research information in the company ImageWright system and apply this information in accordance with department workflow procedures.
• Request additional information from brokers necessary for proper processing of applications, endorsements, and cancellations, including underwriting related reports from external sources; perform routine follow‑ups and referrals.
• Assist underwriters by handling broker verbal and written requests or comments concerning applications, endorsements, cancellations, etc.
• Assist underwriters by processing preliminary evaluation of company loss experience for individual accounts.

Requirements

• Bachelor’s Degree or equivalent.
• Minimum of 1‑3 years of similar related job experience.
• Recommended that employee pursue entry‑level insurance‑related courses to enhance knowledge of insurance coverages and enable career advancement.

Benefits and Compensation

Base salary is based on compensable factors such as job‑relevant education, experience, training, licensure, competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap offers a range of benefits and programs, including comprehensive health care coverage, a 401(k) plan, and tuition reimbursement.

Equal Opportunity Employer

Jencap is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard.