Commercial Lines Field Manager (state of Ohio)

Frankenmuth Insurance Company; Kentucky; On-site; USD 90,000 - 140,000; Full time

Job summary

Frankenmuth Insurance Company seeks a Commercial Lines Field Manager to lead underwriting oversight, agency relations, and portfolio performance within an assigned territory. Preference is for candidates residing in Ohio, with travel to agencies as needed.

Responsible for profitability, growth, and coordinating with internal partners for service excellence. The role emphasizes leadership, market knowledge, and building strong relationships with independent agents to maximize authorizations and

Qualifications

• 10+ years of related experience or a bachelor’s degree (or equivalent).
• Strong underwriting and agency management knowledge.
• Ability to manage a territory and grow profitability.

Responsibilities

• Underwriting duties for new business, risk assessment, and pricing decisions.
• Manage agencies, train staff, and strengthen agent relationships.
• Oversee portfolio performance: premium, profitability, retention, and growth.
• Collaborate with underwriting, claims, loss control, and billing to service accounts.
• Lead and mentor junior staff as needed.

Skills

Underwriting

Agency management

Territory management

Negotiation

Team leadership

Education

Bachelor's degree or higher

Job description

Commercial Lines Field Manager (state of Ohio)

Job Description

Posted Sunday, July 5, 2026 at 4:00 AM

Preference is that candidates reside within the state of Ohio

Summary: Under limited supervision and with significant independent judgment is responsible for agency management, underwriting, portfolio management, and customer relations for the profitability and growth of an assigned territory through a network of independent agents.

Essential Duties and Responsibilities

• Underwriting duties, particularly regarding new business, including:
  • Reviews and evaluates insurance applications within defined authority. Approves, modifies or declines risks.
  • Communicates with agents and internal staff to collect necessary information to perform risk assessment.
  • Determines need for placement of reinsurance, if necessary.
  • Maintains profitable business in territory through proper selection, pricing, and monitoring of business.
  • Maintains thorough and complete file documentation, logically outlining details and account decisions.
  • Knows and applies underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis.
  • Understands pricing components and rating methodology and correlates pricing to exposure.
  • Asks key questions to ascertain the full scope of operations, the key exposures and needed controls.
• Agency management and customer relations within assigned territory, including:
  • Identifies, solicits, and recommends the appointment of new agencies; evaluates and recommends the rehabilitation or termination of existing agencies.
  • Regularly visits agencies within field center and maintains liaison between company and agency staff. Demonstrates in-depth knowledge of products and appetites.
  • Trains agency staff on company philosophy, systems, products, policies and procedures.
  • Establishes, implements and monitors annual agency plans.
  • Assists agencies and the company in identifying and exploiting markets for products. Utilizes market and competitor information to enhance agent relationships.
  • Assists with events including round table meetings, training and agency appreciation events.
  • Prioritizes and develops effective relationship management to build trust, facilitate negotiation, and secure commitment in order to improve results.
  • Responds to producer needs in a timely manner.
  • Involves other internal business partners (Underwriting, Claims, Loss Control, Premium Audit, Billing, etc.) in the prospecting, underwriting, and servicing the account, and also facilitates the resolution of any issues between agency and the company.
• Manages territory portfolio, including:
  • Oversees assigned portfolio to achieve gross written premium, profitability, rate, retention, new business, industry and line of business mix.
  • Develops an understanding of various financial reporting information and insurance performance measures in the management of risks.
  • Demonstrates an understanding of the market factors that can affect pricing (i.e., distribution channels, competition, organization’s growth/profit strategy, regulation, reinsurance costs, etc.).
  • Analyzes quality, volume, mix of business and profit for assigned producers. Identifies trends in submission activity and works with them to meet production targets as established.
  • Displays confidence in negotiating terms, conditions and pricing, and finds creative solutions to write business as the need arises.

May provide leadership to junior staff by assigning tasks, training and providing guidance. May provide input to management regarding junior staff performance.

Performs other duties as assigned.

Education/Experience

More than 10 years related experience and/or training; or bachelor’s degree (B.A.) or equivalent; or equivalent combination of education and related experience/training.

Certificates, Designations and Licenses

CPCU preferred

A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.