Commercial Lines CSR: Insurance Client Support

Brown & Brown; Atlanta (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

ESPP

401k program

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Job summary

Bridge Specialty Group in Atlanta, GA is seeking a Customer Service Representative to join our growing team. You will support clerical and administrative processes for renewals and new business within the Broker's book of business.

You will develop expertise in Commercial Lines procedures, handle client information requests, analyze exposures, review policies with carriers, and prepare binders, certificates, and invoices.

Qualifications

• Active state insurance license within 90 days.
• 1+ year of insurance experience (preferred).

Responsibilities

• Develop a full working knowledge of Commercial Lines procedures.
• Handle client request for information, endorsements cancellations, and other services as required.
• Assist in analyzing insurance exposures and account summaries.
• Review policies, endorsements, audits, dividends, and quotations prepared by our carriers for accuracy and completeness.
• Preparation of binders, certificates, automobile identification cards, invoices, and similar items. Assist in resolving unbilled items, account differences and commission differences when necessary.
• Keep Commercial Lines Service Manager informed of any serviced problems.
• Utilize agency automation with a high level of knowledge and proficiency. Follow procedures as established in the Commercial Lines Procedure Manual.

Skills

Insurance experience

Customer service

Commercial Lines procedures

Education

High School Diploma or equivalent

Job description

Bridge Specialty Group in Atlanta, GA is seeking a Customer Service Representative to join our growing team. You will support clerical and administrative processes for renewals and new business within the Broker's book of business.

You will develop expertise in Commercial Lines procedures, handle client information requests, analyze exposures, review policies with carriers, and prepare binders, certificates, and invoices.