Commercial Lines Account Manager

Frey Consulting Group; Ruston (LA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Professional development resources

Career growth opportunities

Job summary

King Risk Partners is seeking a Commercial Lines Account Manager to protect clients' businesses with tailored insurance solutions. You will guide clients through complex risks, ensuring confidence to thrive. Join a mission-driven team focused on integrity, intelligence and impact.

Responsibilities include risk assessments for 100+ accounts, pursuing growth, and mentoring junior staff, with a collaborative, data-driven environment and leading CRM and analytics tools to optimize client engagement.

Qualifications

• 5+ years of experience in commercial insurance account management with a proven track record in client retention and business growth.
• State insurance license and strong understanding of insurance regulations and policies.
• Exceptional analytical skills with the ability to assess risks and develop practical, client-centric solutions.
• Proficient in CRM systems and Microsoft Office Suite for efficient policy and client management.

Responsibilities

• Develop and implement client strategies to achieve renewal retention targets (≥95%).
• Conduct risk assessments for 100+ commercial accounts and advise on coverage updates.
• Identify and pursue new business opportunities to drive 20% annual policy growth.
• Review and manage policy documents and endorsements within 48 hours of requests.
• Mentor and collaborate with junior account executives to enhance service delivery.

Skills

CRM systems proficiency

Analytical skills

Microsoft Office

Commercial insurance knowledge

Client relationship management

Tools

CRM software

Policy management software

Job description

At King Risk Partners, we're reshaping the landscape of insurance brokerage by bringing personalized service directly to our clients. As a Commercial Lines Account Manager, you'll play a pivotal role in safeguarding our clients' businesses with tailored insurance solutions. Your expertise will guide them through complex risks, ensuring they have the confidence to thrive and expand. Be a vital part of a mission-driven team that is revolutionizing insurance interactions with integrity, intelligence, and impact.

Performance Objectives

• Develop and Implement Strategies: Achieve annual renewal retention rate of 95% by maintaining client relationships and delivering proactive service solutions.
• Client Consultation and Support: Conduct comprehensive risk assessments for a portfolio of 100+ commercial accounts, providing expert advice on coverage and policy updates.
• Revenue Growth: Identify and secure new business opportunities in the commercial lines sector, contributing to an annual growth target of 20% in policy volume.
• Contract and Policy Review: Efficiently manage policy documents and endorsements, ensuring accuracy and compliance within 48 hours of client request.
• Collaboration and Training: Mentor and collaborate with junior account executives, significantly enhancing team capability and client service delivery.

Join a dedicated team driven by excellence and collaboration, reporting directly to the Senior Account Executive. Utilize cutting-edge CRM systems and analytics tools to enhance client engagement and optimize service delivery within a supportive and resource-rich environment.

Essential Qualifications

• 5+ years of experience in commercial insurance account management with a proven track record in client retention and business growth.
• State insurance license and strong understanding of insurance regulations and policies.
• Exceptional analytical skills with the ability to assess risks and develop practical, client-centric solutions.
• Proficient in CRM systems and Microsoft Office Suite for efficient policy and client management.

Role Selling Points

• Join a pioneering firm ranked within the top 100 insurance brokers in the U.S., known for its decades-long commitment to client-focused solutions.
• Benefit from our extensive professional development resources and a culture that promotes learning and career growth.
• Be part of an agile, growing company with offices throughout the Eastern and southeastern U.S., offering dynamic career opportunities.
• Collaborate with a passionate, knowledgeable team that values innovation and fosters an energetic workplace atmosphere.