Commercial Lines Account Manager

gpac; Mansfield (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Professional development

Competitive benefits

Job summary

gpac is seeking an experienced Commercial Insurance Account Manager to support our growing commercial lines team. You will manage client accounts, coordinate with producers and carrier partners, and ensure accurate servicing of policies.

Join a well-established agency and contribute to a diverse commercial book of business with substantial growth potential.

Qualifications

• Active Property & Casualty license is required.
• Minimum 5+ years in a commercial lines role at an independent agency or retail brokerage.
• Strong knowledge of commercial lines coverages and rating methodologies.
• Experience with multiple carriers and underwriters.
• Familiarity with agency management systems.

Responsibilities

• Maintain policy records, endorsements, and account details in agency systems.
• Serve as primary contact for clients, producers, and underwriters on coverage and renewals.
• Manage marketing and quoting for new business and renewals.
• Organize and analyze account information to support renewal strategy.
• Ensure timely follow-up and clear communication with clients and carriers.
• Support client retention with high-quality service.

Skills

License: Property & Casualty

Commercial lines experience

Multi-carrier coordination

Communication with underwriters

Tools

Applied TAM

EPIC

AMS360

Microsoft Office

Job description

Commercial Insurance Account Manager

We are seeking an experienced Commercial Insurance Account Manager to support our growing commercial lines team. This role is responsible for managing client accounts, coordinating with producers and carrier partners, and ensuring accurate and timely servicing of commercial insurance policies.

Key Responsibilities

• Maintain accurate policy records, endorsements, and account details within agency management systems
• Serve as a key point of contact for clients, producers, and carrier underwriters regarding coverage, policy changes, and renewals
• Manage the full marketing and quoting process for new business and renewal accounts
• Gather, organize, and analyze account information to support renewal strategy and placement
• Ensure timely follow-up and consistent communication with clients and carrier representatives
• Support retention efforts by delivering responsive, high-quality client service

Qualifications & Experience

• Active Property & Casualty insurance license required
• Minimum of 5+ years of experience in a commercial lines role within an independent agency or retail brokerage
• Strong technical knowledge of commercial lines coverages and rating methodologies
• Experience working directly with multiple insurance carriers and underwriters
• Proficiency with online rating platforms and carrier portals
• Experience with agency management systems such as Applied TAM, EPIC, or AMS360
• Strong working knowledge of Microsoft Office (Word, Excel, Outlook)
• Legally authorized to work in the United States

Why Join Us

• Collaborative and professional team environment
• Opportunity to work with a diverse commercial book of business
• Stable role with growth potential in a well-established agency

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.