Commercial Lines Account Manager

Iron Insurance Partners; Lubbock (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Grimes Insurance and Iron Insurance Partners is seeking an Account Manager to join the Commercial Lines Production Team in Lubbock. You will support the growth of the agency by delivering professional service to clients, navigating stewardships, and preparing proposals while building lasting relationships with clients and team members.

Responsibilities include risk identification, policy programming, client issue resolution, loss analysis reviews, stewardship preparation, and renewal

Qualifications

• Experience in commercial lines account management.
• Strong communication skills with clients and carriers.
• Attention to detail and confidentiality in client data.

Responsibilities

• Identify client needs and perform risk assessment.
• Process new policies and modifications; manage policy transactions.
• Assist clients and resolve issues; provide loss analysis review.
• Prepare stewardship reviews and renewal strategies.
• Negotiate terms with carriers and coordinate billing.
• Collaborate with production team on renewal planning and AR reviews.
• Support AMS360 system usage and carrier tech knowledge.
• Stay informed on insurance trends and market changes.
• Ensure efficient operation of production processes.

Skills

Problem-solving

Teamwork

Oral & written comms

Typing & math skills

Basic accounting

Detail oriented

Professional appearance

High energy

Self-motivation

Confidentiality

Tools

AMS360

Job description

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

About the Organization

Description

An Account Manager is part of our Commercial Lines Production Team at Grimes Insurance and Iron Insurance Partners. Account Manager's perform a wide range of duties to support the team and to contribute to the growth of our agency by providing professional service for our clients. The ideal Account Manager will enjoy project driven tasks as they navigate our clients through their annual stewardships, market accounts, prepare proposals and develop lasting relationships both with clients and other team members.

Duties/Responsibilities:

• Conduct risk identification
• Complete insurance programming for new policies and modification of existing policies
• Assist clients in resolving all issues
• Review client claims activity for delivery of loss analysis
• Prepare stewardship review
• Negotiate coverage terms and conditions with insurance carriers
• Direct the processing and billing of all policy transactions
• Collaborate with production team members consistently
  • Review renewal reports for production planning
  • Review accounts receivable balances of clients
  • Coordinate and schedule stewardship delivery
• Performance contributes to Growth Performance Indicators of firm
• Support full utilization of the AMS360 system and leverage carrier technology
• Stay informed regarding insurance technical knowledge, market trends and insurance carrier information
• Function efficiently in all systems and adhere to consistent execution of all production processes
• Other duties as assigned

Location

Lubbock

Position Requirements

Skills Required:

• Positive, problem-solving attitude
• Ability to operate in a team oriented environment
• Excellent oral and written communication skills
• Excellent typing, keyboard and mathematical skills
• Basic accounting knowledge
• Detail oriented
• Well-groomed and neat appearance
• High energy levels
• Self-motivation
• Ability to maintain company and client confidentiality

This position is currently accepting applications.