Commercial Lines Account Manager

Brown & Brown; Bend (OR); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

ESPP

Tuition reimbursement

Student loan assistance

Mental health resources

Job summary

Brown & Brown is seeking an experienced Commercial Lines professional to manage an assigned book and deliver proactive client service. You will handle policy changes, renewals, endorsements, proposals, and day-to-day support, while focusing on retention and revenue growth through cross-selling and new business.

In this role, you will be the go-to resource for coverage questions, billing, audits, and claims coordination, working in a fast-paced environment with autonomy and strong team backing.

Qualifications

• 2+ years of commercial insurance experience.
• Oregon and Washington P&C License (or ability to obtain).
• Strong customer service and communication skills.
• Proficiency in Microsoft Office 365.

Responsibilities

• Manage an assigned book of commercial lines business, including policy changes, renewals, endorsements, and proposals.
• Provide day-to-day client support and serve as primary resource for coverage questions, billing, audits, and claims coordination.
• Aim to retain existing business while growing revenue through cross-selling and new opportunities.
• Be the go-to advisor for clients on coverage needs and service requests.

Skills

Commercial insurance

P&C License

Microsoft Office 365

Tools

Microsoft Office 365

Job description

This role is a great fit for an experienced Commercial Lines professional who wants autonomy over their book, a fast-paced environment, and the backing of a national brokerage with a local, entrepreneurial feel.

What you'd be doing:

You'll manage an assigned book of commercial lines business — handling policy changes, renewals, endorsements, proposals, and day-to-day client support. The work is a mix of maintaining strong retention on existing accounts and growing revenue through cross-selling and new business. You'll be the go-to resource for your clients on coverage questions, billing, audits, claims coordination, and more.

What we're looking for:

• 2+ years of commercial insurance experience
• Oregon and Washington P&C License (or ability to obtain)
• Strong customer service and communication skills
• Proficiency in Microsoft Office 365

Compensation & Schedule:

• $70,000–$75,000 (with room above for the right candidate)
• The first 90–180 days will be in-office at our Bend or Medford location to get fully ramped up, then you'll transition to a hybrid schedule (3 days in-office / 2 days remote)

Why Brown & Brown:

• Independence and ownership over your book of business
• A team that supports your growth — if you're working toward an aspirational role, leadership will invest in that journey
• National resources with a local team culture
• Comprehensive benefits including medical, dental, vision, 401(k), ESPP, tuition reimbursement, student loan assistance, free mental health services, and more