Commercial Line of Business Manager II

Fifth Third; Grand Rapids (MI); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Commercial Line of Business Manager II to lead a dynamic sales team. This role is pivotal in managing client relationships and driving revenue growth through effective lending strategies. The ideal candidate will leverage their extensive experience in lending sales management to enhance customer satisfaction and profitability. Join a supportive environment that values career development and teamwork, where your contributions will make a significant impact in the banking sector. This is a fantastic opportunity to advance your career while making a positive difference in the community.

Benefits

Comprehensive health programs

Career development support

Collaborative work environment

Celebration of achievements

Qualifications

• 7-12 years of experience in Lending Sales Management is required.
• Excellent interpersonal, written, and verbal communication skills are essential.

Responsibilities

• Oversee credit and non-credit relationships to maximize profitability.
• Ensure superior customer service and maintain customer satisfaction.
• Underwrite credit requests and monitor loan risks.

Skills

Lending Sales Management

Interpersonal Communication

Sales Negotiation

Credit Training

Microsoft Word

Microsoft Excel

Education

Bachelor's Degree

Job description

Commercial Line of Business Manager II page is loaded

Commercial Line of Business Manager II

Apply locations: Grand Rapids, MI | Time type: Full time | Posted on: Posted Yesterday | Time left to apply: End Date: May 16, 2025 (16 days left to apply) | Job requisition id: R55596

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Manage Sales Team Leads to ensure the department advances the Company's ability to excel in Commercial Banking results. Typically utilized in large affiliates. Commercial Line of Business Managers are expected to solicit participation in the public debt issuance of their clients. Current policy limits participation to those clients that have "investment grade" credit ratings.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensuring that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee all credit and non-credit relationships and prospective opportunities with clients housed within the cost center.
• Continue to expand product, market, and sales depth to deliver revenue and net income growth. Maintain acceptable profitability levels with every customer.
• Maintain primary relationship contact for a portfolio of existing customers.
• Ensure the overall relationship is managed to the highest profit potential for the bank.
• Maintain acceptable level of customer satisfaction through providing superior customer service.
• Identify and facilitate the cross-selling effort of all the bank's services, with the primary focus being on the origination and growth of both collected DDA balances and business service charges.
• Underwrite credit requests and approve loans within established lending limits or make recommendations on loans that require higher approval authority.
• Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that the loan is an acceptable risk.
• Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk.
• Participate in various community affairs and projects to promote the image of the bank.

SUPERVISORY RESPONSIBILITIES:

Provide employees with timely, candid, and constructive performance feedback. Develop employees to their fullest potential and provide challenging opportunities that enhance career growth. Identify and develop the appropriate talent pool to ensure adequate bench strength and succession planning. Recognize and reward employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Bachelor's degree.
• 7-12 years experience in Lending Sales Management.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to prioritize and handle multiple tasks.
• Demonstrated sales and negotiating experience.
• Credit training and underwriting experience preferred.
• Microsoft Word and Excel experience necessary.

Location: Grand Rapids, Michigan 49503

Fifth Third Bank, National Association, is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.

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Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step?

About Us

Fifth Third Bank, National Association, is one of the top-performing banks in the country, with a history spanning over 150 years. We’ve staked our claim on looking at things differently to make banking a Fifth Third better. This applies to our relationships with customers and employees alike.

We employ about 18,000 people while offering:
• Supportive career development and comprehensive health and financial wellness programs.
• An environment where we win together by celebrating achievements and working collaboratively.
• An opportunity to make a positive and lasting difference. Everything we do is geared toward improving lives.

We’re proud that Fifth Third is a warm and caring place to grow – as a customer and as a team member.