Commercial Lending Support Specialist — Drive Client Growth

First Citizens Bank; Cedar Park (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

First Citizens Bank is seeking a Sales Support Specialist (Commercial Lending Assistant) to partner with Commercial/Business Banking in sales, servicing and loan portfolio management. Local Texas branches require on-site presence with no remote option.

The role emphasizes service standards, strong organizational skills, and proficiency in loan documentation and banking systems for customers and colleagues. The candidate should have 4+ years in banking, preferably in Commercial Lending Support,

Qualifications

• Requires 4+ years of banking experience, ideally in Commercial Lending Support.
• Strong knowledge of loan documentation and closing processes.
• Excellent written and verbal communication; highly organized and detail oriented.

Responsibilities

• Service Standards: build partnerships, uncover sales opportunities, and support initiatives with proactive coaching and tool usage.
• Operations and Administration: follow policies, manage risk, complete training, and ensure accurate transactional processing.

Skills

Customer relationship

Communication skills

Organizational skills

Banking systems proficiency

Microsoft Office Suite

Education

High School Diploma or GED

Bachelor's Degree with sales/lending experience

Tools

Microsoft Office Suite

Job description

First Citizens Bank is seeking a Sales Support Specialist (Commercial Lending Assistant) to partner with Commercial/Business Banking in sales, servicing and loan portfolio management. Local Texas branches require on-site presence with no remote option.

The role emphasizes service standards, strong organizational skills, and proficiency in loan documentation and banking systems for customers and colleagues. The candidate should have 4+ years in banking, preferably in Commercial Lending Support,