Commercial Lending Support Specialist

First Horizon Bank; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

First Horizon Bank is seeking a detail‑oriented professional to support Commercial Relationship Managers with day‑to‑day loan processing and documentation. The role involves reviewing and funding loans, maintaining records, and ensuring accurate collateral and credit information.

You will interact with clients and other professionals to resolve questions and support cross‑selling opportunities. The position emphasizes accurate loan documentation, timely processing, and collaboration with

Qualifications

• High school diploma or GED with 2–4 years of related experience.
• Experience in commercial lending or loan processing preferred.

Responsibilities

• Provide commercial lending support to Commercial Relationship Managers.
• Review and fund loans.
• Process loan documents and maintain loan records.
• Obtain and verify credit information; ensure collateral.
• Assist lending officers with loan disbursement and new loan extensions.
• Answer client inquiries on bank products, services, accounts and policies; open new accounts; promote cross-selling.
• Prepare loan documents, notices and periodic loan reports.
• Assist in maintaining Relationship Managers portfolios – clear loan, collateral and deposit exceptions.
• Identify clients’ operational needs and bank products/services to meet them.
• Provide assistance to clients in all areas of relationship with the bank, including loans and deposits.
• Authorize payments and fees of commercial client overdrafts.
• Approve and process withdrawals on lines of credit for commercial clients.
• Communicate with clients, attorneys, insurance/title companies, and other professionals.
• Assist in appraisals, flood determinations, UCCs; familiar with OFAC.
• Work with Bankers, Underwriters, Loan Closers, and legal documentation areas to ensure satisfactory loan closings.
• Train on loan documentation/funding and attorney-prepared documents.

Skills

Loan processing

Loan documentation

Customer service

Communication

Financial analysis

Education

High school diploma or GED

Job description

First Horizon Bank is seeking a detail‑oriented professional to support Commercial Relationship Managers with day‑to‑day loan processing and documentation. The role involves reviewing and funding loans, maintaining records, and ensuring accurate collateral and credit information.

You will interact with clients and other professionals to resolve questions and support cross‑selling opportunities. The position emphasizes accurate loan documentation, timely processing, and collaboration with