Commercial Kitchen Service Technician - New Orleans

Smart Care Equipment Solutions; Louisiana (MO); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Sign-On & Retention Bonus

On-the-job training

Market-leading benefits program including 401(k) and paid time off

Job summary

Smart Care Equipment Solutions is seeking a Commercial Kitchen Service Technician in Louisiana. This full-time role involves troubleshooting and repairing commercial kitchen equipment while partnering with hospitality managers. A valid driver’s license and 1 year of technical experience are required.

The role offers various benefits including a sign-on bonus, professional certifications, and opportunities for advancement. Candidates should be comfortable working on-site and be willing to participate in an emergency on-call rotation.

Qualifications

• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness to be involved with emergency on-call rotation including nights and weekends.

Responsibilities

• Troubleshoot, diagnose, and repair commercial kitchen equipment.
• Produce accurate administrative documents.
• Partner with managers to offer comprehensive service solutions.

Skills

Mechanical aptitude

Troubleshooting skills

Ability to read diagrams and schematics

Communication skills

Education

High School diploma or equivalent

Tools

Refrigeration tools

Appliance repair tools

Job description

Commercial Kitchen Service Technician

New Orleans, LA | Employment/FLSA Status: Full-time, Regular, Non-Exempt (Hourly)

What’s in it for You

• Sign‑On & Retention Bonus
• On‑the‑job training with available on‑demand technical support
• Professional CFESA certifications with the potential for advancement
• Company service vehicle, fuel card, tablet and cell phone for business use
• Market‑leading benefits program including 401(k) and paid time off
• Growth opportunities including advanced technician and management positions

What You Will Do

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware‑washing, and other specialty food service equipment.
• Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair commercial kitchen equipment, including cooking, refrigeration, ware‑washing and other specialty food service equipment.
• Communicate with manufacturers as needed to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Physical Requirements

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
• Ability to work on ladders, roofs, and other high places.

Minimum Qualifications

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on‑call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

Preferred Qualifications

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA).
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self‑motivated with the proven ability to prioritize and work independently with minimal direct supervision.

EEO Statement

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].