Commercial Kitchen Service Technician - Hampton Roads

Smart Care Equipment Solutions; Virginia; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Pension

Paid time off

Job summary

Smart Care Equipment Solutions is seeking a Commercial Kitchen Equipment Service Technician to service restaurants, hotels, hospitals across Hampton Roads. You’ll diagnose, repair, and maintain commercial cooking and refrigeration equipment, with hands-on training and opportunities to advance.

Candidates must live in Williamsburg, Hampton, Newport News, Norfolk, Virginia Beach, Chesapeake, Suffolk, or Portsmouth.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or technical military service.
• Valid driver’s license and acceptable driving record.
• Willingness to participate in evening/weekend on-call rotations.
• Occasional overnight travel as assigned.
• Authorization to work in the United States without sponsorship.

Responsibilities

• Troubleshoot, diagnose, and repair commercial cooking, refrigeration, warewashing, and specialty equipment.
• Use diagrams and schematics to identify and fix problems.
• Build relationships with restaurant and hospitality managers and advise on solutions to prevent failures.
• Manage daily service schedule and work independently while coordinating with the team.
• Participate in emergency on-call rotations, including nights and weekends.
• Earn quarterly bonuses by meeting efficiency and productivity goals.

Skills

Mechanical aptitude

Problem-solving

Customer-focused service

Education

High school diploma or equivalent

Tools

EPA Certification

CFESA training

Job description

Commercial Kitchen Equipment Service Technician Hampton Roads, VA

Your skills keep kitchens running. When equipment goes down, a busy kitchen can’t wait. We’re looking for a mechanically minded problem-solver who enjoys figuring out what went wrong, getting it fixed, and helping customers avoid the next breakdown. You’ll service commercial kitchen equipment for restaurants, hotels, hospitals, and other businesses throughout Hampton Roads. Bring your troubleshooting skills and technical experience—we’ll help you build on them with hands‑on training and opportunities to advance. Candidates must currently live in Williamsburg, Hampton, Newport News, Norfolk, Virginia Beach, Chesapeake, Suffolk, or Portsmouth.

What You’ll Do

Troubleshoot, diagnose, and repair commercial cooking, refrigeration, warewashing, and specialty food service equipment.

Put your mechanical aptitude to work using diagrams, schematics, and a practical approach to solving equipment problems.

Build trusted relationships with restaurant and hospitality managers, explaining repair needs and recommending solutions to help prevent equipment failures.

Manage your daily service schedule, prioritize calls, and work independently while staying connected with your team.

Participate in an emergency on‑call rotation, including nights and weekends.

Earn quarterly bonuses by meeting efficiency and productivity goals.

What You Bring

High school diploma or equivalent.

At least one year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or technical military service.

A valid driver’s license and an acceptable motor vehicle record.

Willingness and availability to participate in the evening and weekend emergency on‑call rotation.

Availability for occasional overnight travel as assigned.

Authorization to work in the United States without current or future immigration sponsorship.

Experience That Gets Our Attention

Commercial refrigeration or commercial cooking equipment repair experience.

Relevant technical training, licenses, or certifications, including EPA or CFESA.

The ability to prioritize, make sound decisions, and work independently with minimal supervision.

A customer‑focused approach—you take pride in both the repair and the service you provide.

What You’ll Get

Training that builds your skills: On‑the‑job and ongoing training, with the potential to earn advanced certifications.

Tools to do the job: A company service vehicle, fuel card, computer, and cell phone for business use.

Benefits from the start: A comprehensive benefits program, including a 401(k), pension, and paid time off, with eligibility beginning on your start date.

Room to work independently: An independent work environment where you’ll plan your daily schedule.

Opportunities to earn more: Quarterly bonuses tied to efficiency and productivity goals.

A path forward: Career growth opportunities, including advanced technician and management roles.

Physical & Work Environment Requirements

Frequently kneel, bend, squat, push, pull, and reach; occasionally lift and carry up to 70 pounds.

Work around moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and potential electrical hazards.

Work in conditions that may be damp, humid, or freezing.

Work on ladders and roofs and, occasionally, in high or precarious locations.

Ready to put your technical skills to work across Hampton Roads?

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high‑quality technician base, breadth of services and quick response times.

We are OEM‑agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.