Commercial Kitchen Equipment Technician - On-Call Service Pro

Pt Holdings USA; Wilmington (NC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Medical & dental benefits

401k & profit sharing

Paid holidays & vacation

On-call pay

Uniforms provided

Meters & test equipment

Continuing education

Industry certification

Long-term disability insurance (employ

Life Insurance (company paid)

Job summary

Whaley Foodservice is seeking a Service Technician to repair and maintain commercial kitchen, refrigeration, and HVAC equipment at client sites in Wilmington, NC. The role requires hands-on repair skills, independent work, and reliable on-site service.

The candidate will interact with branch offices to order parts, complete service tickets, and ensure parts availability on the vehicle. Travel is extensive, with on-call rotation as needed.

Qualifications

• Three years maintenance experience including repairing commercial cooking or refrigeration equipment.
• Excellent customer service skills and ability to communicate with customers and branch offices.
• Valid driver's license and driving record meeting safety standards.
• Background check and drug screening required; ability to work independently.
• Dependability and stable work history.
• Accurate and timely completion of required paperwork.

Responsibilities

• Troubleshoots and repairs commercial kitchen cooking, refrigeration and HVAC equipment.
• Communicates with branch office to order parts for repairs.
• Communicates with customer and branch office regarding status of repairs.
• Completes service tickets according to procedures.
• Monitors truck stock to ensure required parts are stocked on vehicle.
• Maintains service vehicle, tools, and uniforms representative of Whaley quality.
• Meets reasonable on-call requirements.

Skills

Maintenance experience

Customer service

Dependability

Paperwork accuracy

Safety compliance

Tools

Test equipment

Job description

Whaley Foodservice is seeking a Service Technician to repair and maintain commercial kitchen, refrigeration, and HVAC equipment at client sites in Wilmington, NC. The role requires hands-on repair skills, independent work, and reliable on-site service.

The candidate will interact with branch offices to order parts, complete service tickets, and ensure parts availability on the vehicle. Travel is extensive, with on-call rotation as needed.