Commercial Insurance CSR

Don Scott Insurance, Inc.; Lebanon (TN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Vacation time off

Fridays early close

Job summary

Don Scott Insurance, Inc. in Lebanon, Tennessee is seeking a Commercial Account Representative to join our client-focused team.

This is a W2, full-time, on-site role with base pay plus commission and generous vacation/personal time off; we operate seven hours on most weekdays and close early on Fridays. As CSR, you will assist clients with their commercial insurance needs, provide quotes, explain policy options, process applications, handle policy changes, and deliver exceptional service that

Qualifications

• Licensed P&C (required).
• Prior experience in the insurance industry is preferred.
• Excellent communication and interpersonal skills.
• Knowledge of insurance products and services.
• Ability to explain policy options to clients.
• Detail-oriented and organized.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and in a team.

Responsibilities

• Assist clients with insurance needs and provide quotes.
• Explain policy options and help select the right coverage.
• Process applications and handle policy changes.
• Provide exceptional customer service and build relationships.
• Support clients in understanding and managing accounts.

Skills

Excellent communication

Interpersonal skills

Insurance products knowledge

Explain policy options

Detail-oriented

Organized

Problem solving

Team player

Independent worker

Education

Licensed P&C (required)

Job description

Discover a fulfilling career opportunity at Don Scott Insurance, Inc., a reputable insurance agency dedicated to providing exceptional customer service in Lebanon, Tennessee. As a Commercial Account Representative, you'll be an integral part of our team, assisting clients in managing their commercial insurance needs. While this role is based in our office, you'll find that our supportive work environment and commitment to professional growth make every day rewarding and exciting.

We pride ourselves on delivering top-notch service and building long-lasting relationships with our clients. If you're a dedicated individual who thrives in a customer-centric environment and enjoys the satisfaction of helping others protect what matters most, we invite you to join our team at Don Scott Insurance, Inc. and become a valued member of our family!

Role Description

This is a W2 full-time on-site role with Less Traffic East of Nashville. It pays a base salary varying according to experience, plus commission and additional benefits including ample vacation/personal time off . We work 7 hours most week days closing early on Fridays. As a CSR, you will be responsible for assisting clients with their insurance needs including.. providing quotes, explaining policy options, helping them choose the right coverage, processing applications, handling policy changes and providing exceptional customer service.

Qualifications

• Licensed P&C (required)
• Prior experience in the insurance industry (preferred)
• Excellent communication and interpersonal skills
• Knowledge of insurance products and services
• Ability to effectively explain policy options to clients
• Detail-oriented and organized
• Strong problem-solving and decision-making abilities
• Ability to work independently and in a team