Commercial Insurance Agent

Shepherd Insurance Partners, Inc.; Grove City (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary based on experience

Performance-based bonuses

Comprehensive benefits package

Supportive in-office work environment

Job summary

A family-owned independent insurance agency in Grove City, Ohio is seeking a Commercial Insurance Account Manager. The ideal candidate will manage client accounts, provide exceptional customer service, and facilitate the renewal process. Strong knowledge of commercial insurance and a valid Ohio Property & Casualty insurance license are required. This in-office position offers opportunities for growth in a supportive work environment.

Qualifications

• 3+ years of experience in commercial lines insurance account management or service.
• Active Ohio Property & Casualty insurance license required.
• Strong knowledge of commercial insurance products and coverages.

Responsibilities

• Act as the main liaison between clients, carriers, and the agency.
• Provide exceptional client service and manage the renewal process.
• Identify and recommend additional coverage opportunities.

Skills

Client relationship management

Communication skills

Detail-oriented

Organizational skills

Proficiency in Microsoft Office

Knowledge of commercial insurance

Education

Active Ohio Property & Casualty insurance license

3+ years of experience in commercial lines insurance account management

Tools

AMS360

Applied Epic

Job description

Pay Range

Base pay range: $60,000.00/yr – $80,000.00/yr

Job Title

Commercial Insurance Account Manager

Company

Shepherd Insurance Partners, Inc.

Location

Grove City, OH (In-office; this position is not remote)

Employment Type

Full-Time

Reports To

Agency Principal / Commercial Lines Manager

About Shepherd Insurance Partners

Shepherd Insurance Partners is a family‑owned, independent insurance agency founded in 2015 and located in the heart of Grove City, Ohio (4213 Hoover Rd). We specialize in providing tailored commercial property & casualty insurance, employee benefits, group health programs, and personal lines coverage. As an independent agency, we partner with a select group of top‑rated carriers to deliver the best blend of coverage, price, and service. Our mission is simple: protect what’s most important, simplify the insurance process, and advocate for our clients every step of the way. Join a close‑knit team that values relationships, integrity, and exceptional in‑person service.

Job Summary

We are seeking an experienced Commercial Insurance Account Manager to serve as the primary point of contact for our commercial clients. In this in‑office role, you will manage a book of business, deliver outstanding day‑to‑day service, handle renewals and marketing, identify cross‑selling opportunities, and help businesses across Central Ohio manage their risks effectively. This position is ideal for a proactive, detail‑oriented professional who enjoys building long‑term client relationships in a collaborative, office‑based agency environment.

Key Responsibilities

• Act as the main liaison between clients, carriers, and the agency for all commercial lines accounts (Property, General Liability, Workers' Compensation, Commercial Auto, Umbrella, etc.).
• Provide exceptional client service, including responding to inquiries, processing policy changes/endorsements, reviewing coverages, and addressing coverage concerns (primarily in‑person and via phone/email).
• Manage the renewal process: review expiring policies, gather updated information, market renewals to carriers, negotiate terms, and present renewal Bolsonaro to clients.
• Identify and recommend additional coverage opportunities to enhance client protection and support organic growth.
• Assist with new business as needed, including preparing applications, gathering underwriting information, and coordinating with producers.
• Handle certificates of insurance, audits,ംബứ… [truncated]?

Qualifications

• 説明 3+ years of experience in commercial lines insurance account management or service (property & casualty focus preferred).
• Active Ohio Property & Casualty insurance license (required).
• Strong knowledge of commercial insurance products, coverages, and rating concepts.
• Excellent communication and interpersonal skills with a client‑first mindset.
• Detail‑oriented with strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel હુમ; Outlook) and agency management systems (experience with AMS360, Applied Epic, or similar a plus).
• Self‑motivated team player who thrives in a fast‑paced, in‑office, relationship‑driven environment.

Preferred Qualifications

• Experience working in an independent agency setting.Familiarity with employee benefits or group health programs (a plus, as we offer comprehensive services).
• Proven track record of client retention and account rounding.

What We Offer

• Competitive salary based on experience.
• Performance‑based bonuses and commission opportunities on account growth.
• Comprehensive benefits package including health insurance, retirement plan options, paid time off, and professional development.
• Supportive, family‑oriented in‑office work environment with opportunities for growth.
• The chance to make a real impact in a community‑focused agency.

How to Apply

Please submit your resume and a brief cover letter to: [e-mail]

(Subject line: Commercial Insurance Account Manager Application – [Your Name])

Equal Opportunity Employer

Shepherd Insurance Partners is an equal opportunity employer. We celebrate diversity and areCreator committed to creating an inclusive environment for all employees.