Commercial Insurance Advisor

BELL BANK; BLOOMINGTON (MN); On-site; USD 23,000 - 150,000; Full time

Benefits offered by this job

Healthcare benefits

Employee stock ownership program

Profit-sharing plan

Job summary

Bell Bank, a Fargo-based financial institution with Minnesota and North Dakota offices, seeks an Commercial Insurance Advisor/Manager to drive profitable growth of commercial lines. You will prospect, quote, and sell new Property/Casualty and/or Benefits accounts while managing relationships with insureds and collaborating with Account Managers.

Responsibilities include developing carrier relationships, guiding underwriting, training staff, and renewing client coverage; you’ll use EPIC for

Qualifications

• Insurance license required.
• Previous sales experience in insurance preferred.
• Commitment to ongoing learning in insurance and industries for which you manage risk.
• Ability to communicate complex issues clearly, in writing and verbally.
• Proficiency using EPIC system for documentation and workflow.

Responsibilities

• Develop and maintain relationships with carriers/underwriters and HR for staffing needs.
• Prospect, solicit, quote, and sell new Property/Casualty and/or Benefits accounts.
• Meet or exceed individual sales goals and renewals targets.
• Provide proactive relationship management for existing insureds; coordinate with Account Managers.

Skills

Insurance License

Sales experience

Continuous learning

Communication skills

EPIC proficiency

Interpersonal skills

Ethics and integrity

Tools

EPIC system

Job description

Grand Forks , North Dakota , United States

Job Description

*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you’re interested in being considered when a position becomes available, we encourage you to apply and stay in touch!

Job Summary:

The Commercial Insurance Advisor/Manager strategically plans for the sales and underwriting profitability of the agency’s commercial lines business. The Insurance Advisor is responsible for the profitable growth of the Agency and contributing to the Agency sales goals. Individually, the Advisor is responsible for prospecting, soliciting, quoting and selling new Property/Casualty and/or Benefits accounts, while meeting their own individual sales goal. The Advisor is also responsible for proactive relationship management of their accounts, working in conjunction with Agency Account Managers.

Primary Duties:

Manager

• Develop, work with, and evaluate insurance carriers to address issues with underwriting, service, claims and technology.
• Actively participate to improve our relationships at management levels via agent advisory groups.
• Strategic planning for cross selling and upselling projects implemented in all offices.
• Monitor and advise CL advisors on sales progress.
• Maintain good handle on EPIC and CL workflows to set management direction for sales and service.
• Review CL staffing needs and plan accordingly.
• Work with HR on hiring and termination processes.
• Direct involvement in training for CL staff on coverage, agency sales and service philosophy.
• Conduct regular staff meetings with including areas such as education, service, claims, workflows, E&O, etc.
• Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups.
• Respond to referrals quickly and effectively.
• Prequalify prospects for insurability and quality of risk.
• Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs.
• Determine appropriate insurance markets and make submissions to potential markets.
• Design insurance programs and recommend coverages to clients.
• Create insurance proposals and make sales presentations.
• Be familiar with and following binding rules for all insurance carriers.
• Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance.
• Introduce Account Manager to clients as part of their service team.
• Enter documentation, as required for producers, in EPIC for all new sales processes.
• Ask for referrals from insureds to help generate new business.
• Accepts and handles prospects assigned by management.

Advisor - Existing Client Relationships (renewals and retention)

• Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them.
• Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy.
• Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk.
• Remarket coverages when necessary.
• Propose coverages to round out the account.
• Work with Account Manager to provide timely information to carriers and clients according to agency standards and procedures.
• Document activities, conversations and data in EPIC according to Agency procedures.
• Review complex or unique policy change requests or service activities with Account Manager.
• Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff.
• Collect current premiums, past due balances and late charges on agency billed items.
• Provide assistance as needed for complex or troublesome claim situations.
• Retain an agreed upon percentage of accounts each year.
• Continue to develop relationships with insureds.
• Develop positive and professional relationships with carriers/ underwriters/representatives.
• Accept and carry out any duties/accounts assigned by Agency Management.

Bell Insurance Standards

• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Job Skills Required:

• Insurance License.
• Previous sales experience, particularly insurance, is preferred.
• Commitment to continuous learning/education in insurance and the industries for which you are managing risk.
• Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately.
• Proficiency in technology to use EPIC system as required.
• Good interpersonal skills with a deep and knowledgeable professional network.
• Focus on ethics, integrity and honesty.

Company Information

If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank.

Bell Bank was founded in 1966 and is headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $14 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $30 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune. If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

• Promoting and sustaining our family atmosphere.
• Providing unequaled personal service to each and every customer.
• Paying it forward

Our Bottom Line:

Happy Employees! Happy Customers!

In addition to salary, Bell Bank offers a comprehensive benefits package including, healthcare, (medical, dental, vision) employee stock ownership program, and 401(k) contribution and profit-sharing plan. All benefits are subject to eligibility requirements.

Bell Bank

Equal Opportunity Employer

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.

$23,150.00 - $150,000.00

Pay Transparency

The posted salary range represents multiple regions; compensation for this position may vary depending on the geographic location of the position. For roles indicating a salary range of $31,200 ($15) to $150,000 ($72.12), this reflects a commission-based position where actual earnings will fluctuate based on sales performance and client retention.