Commercial HVAC Service Technician IV

Engineering Excellence Incorporated; Massachusetts; On-site; USD 85,000 - 115,000; Full time

Job summary

Engineering Excellence in Massachusetts seeks a senior HVAC technical expert to diagnose, repair, and maintain complex commercial systems. You will tackle challenging service issues, mentor technicians, and support field leadership with work planning and jobsite oversight.

This role rewards problem solving, knowledge sharing, and leading by example. Minimum 6+ years of experience and a High School Diploma/GED are required; CMMS documentation and inventory coordination are part of daily duties.

Qualifications

• Diagnose, repair, and maintain complex HVAC systems.
• Mentor technicians and lead field activities.
• Minimum 6+ years of experience in HVAC.

Responsibilities

• Diagnose HVAC issues on complex systems.
• Repair and maintain commercial HVAC equipment.
• Triage service calls and implement solutions.
• Provide exceptional customer support.
• Mentor and coach junior technicians.
• Assist with field leadership activities like work planning.
• Conduct audits and inspections at job sites.
• Coordinate tool calibration and readiness.
• Prepare service kits with correct parts and PPE.
• Keep CMMS entries up to date.

Skills

HVAC expertise

Mentoring

Field leadership

Education

High School Diploma/GED

Tools

CMMS

Job description

Welcome!

Serve as a senior technical expert responsible for diagnosing, repairing, and maintaining complex commercial HVAC systems. You’ll tackle challenging service issues, provide exceptional customer support, mentor fellow technicians, and assist with field leadership activities such as work planning, audits, and jobsite oversight.

This role is perfect for highly skilled HVAC professionals who enjoy solving complex problems, sharing their expertise, and leading by example.

• Manage tool calibration and readiness.
• Prepare service kits with correct parts and PPE.
• Run compliance checks on storage and labeling.
• Collect and upload service evidence into CMMS.
• Coordinate disposal of expired parts and consumables.
• Train S1–S3 staff on staging and documentation standards.
• Audit inventory and update logs.
• Prepare surge kits for emergency response.
• Support technicians during complex repairs.
• Maintain organized toolrooms and storage areas.

• Minimum Experience: 6+ years
• Minimum Education: High School Diploma/GED

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Engineering Excellence.

Engineering Excellence is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]