Commercial HVAC Service Technician

Griffen Plumbing & Heating; Elkhart (IN); On-site; USD 39,000 - 77,000; Full time

Job summary

A local plumbing and heating service provider in Elkhart seeks a skilled Service Technician to manage HVAC systems and enhance client relations. Candidates should have at least 5 years of experience in the mechanical or construction industry and the ability to communicate technical information effectively. This full-time position offers a competitive salary range of $39,000 to $77,000 based on experience and expertise. The role requires strong operational compliance and the ability to create detailed service reports.

Qualifications

• 5 years' experience in a fast-paced service department or within the mechanical/construction industry.
• Proficient in reading and interpreting technical manuals, blueprints, and electrical diagrams.

Responsibilities

• Install, test, troubleshoot, and maintain commercial HVAC systems.
• Respond to service requests and handle client relations professionally.
• Compose detailed service reports after each visit.

Skills

HVAC systems management

Technical manual interpretation

Client communication

Operational compliance

Preventive maintenance

Education

5 years' experience in the mechanical/construction industry

Local union 172

Job description

The Service Technician will serve as the liaison between Griffen Plumbing and Heating and their customers. Their core priority is addressing customers’ needs and concerns as quickly and effectively as possible to develop and maintain strong relationships.

RESPONSIBILITIES

• Equipment Management: Install, test, troubleshoot, and maintain various commercial HVAC systems, including package rooftop units, boilers, chillers and components to ensure proper and safe operation.
• Technical Proficiency: Expertly utilize necessary tools and equipment; proficient in reading and interpreting installation/operation manuals, blueprints, diagrams, mechanical engineering schematics, and electrical diagrams.
• Client Relations & Communication: Respond to service requests, instruct customers on proper system operation, handle client relations professionally, and explain complex technical issues to non-technical audiences.
• Documentation & Reporting: Accurately compose detailed service reports after each visit and maintain preventative maintenance accounts.
• Operational Excellence: Collaborate with management and team members, elevate critical issues when necessary, and work effectively with minimal supervision while adhering to safety regulations and industry standards.
• Consultative Approach: Make professional recommendations to clients to enhance and maintain facility efficiency and system longevity.

EDUCATION/EXPERIENCE

• Local union 172
• 5 years’ work experience in a fast‑paced service department or within the mechanical/construction industry

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Technology, Information and Internet

Location: Elkhart County, IN
Salary: $39,000.00 – $77,000.00