Commercial HVAC Service Manager

Jobot; Tempe (AZ); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Performance bonus

Full benefits (health, dental, vision,

401(k) with match

Take-home service truck or vehicle St.

Job summary

Jobot, a premier mechanical services firm, seeks a Commercial HVAC Service Manager in Tempe, AZ. The role oversees daily service operations, mentors technicians, and strengthens client relationships to ensure schedules, safety, and quality.

Compensation includes a competitive base plus performance bonus, with benefits, a vehicle option, and clear paths to leadership. The successful candidate will manage P&L, set KPIs, and collaborate across sales, projects, and dispatch while maintaining a

Qualifications

• 10+ years in commercial HVAC with 4+ years leading a field or service team.
• Deep knowledge of packaged rooftops, chillers, controls, and advanced troubleshooting.
• Proven track record of elevating customer satisfaction and handling escalations professionally.

Responsibilities

• Direct daily service operations, ensuring jobs hit quality, safety, and schedule targets.
• Coach, mentor, and upskill technicians through structured training and on-the-job guidance.
• Strengthen client relationships by resolving issues quickly and delivering proactive solutions.
• Analyze department metrics to drive productivity, margin, and customer-satisfaction improvements.
• Collaborate with sales, projects, and dispatch to optimize resource allocation and close feedback loops.
• Enforce OSHA and company safety standards while championing a culture of continuous improvement.

Skills

Leadership

Customer service

Mentoring

Communication

Problem solving

Job description

Commercial HVAC Service Manager

$100000 - $150000 per year | Tempe, AZ | On-site | Permanent

A bit about us:

As a premier mechanical services firm, we specialize in delivering top-tier HVAC, plumbing, and industrial mechanical systems for both commercial builds and heavy-duty facilities. Our crews bring a safety-first mindset and master-level craftsmanship to every job, ensuring schedules are met and quality never slips. Dedicated to forging lasting client relationships, we handle everything-from ground-up construction and major retrofits to routine maintenance-through a workforce known for skill, reliability, and meticulous workmanship.

Why join us?

• Competitive base salary plus performance bonus
• Full benefits package - health, dental, vision, and 401(k) with match
• Take-home service truck or monthly vehicle stipend (role-dependent)
• Clear advancement paths leading to operations management or branch leadership
• Technician-centric culture emphasizing continual training, safety, and professional growth

Job Details

As the HVAC Service Manager, you’ll be the heartbeat of the service division, steering daily operations while plotting the long-term path to higher efficiency and unbeatable customer satisfaction. You’ll mentor a crew of technicians, fine-tune workflows, jump in on tricky technical calls, and serve as the face of the company when key clients need answers fast. From scheduling and P&L oversight to talent development and safety compliance, you’ll turn challenges into smooth-running systems that keep customers loyal and teams motivated.

Responsibilities:

• Direct daily service operations, ensuring jobs hit quality, safety, and schedule targets.
• Coach, mentor, and upskill technicians through structured training and on-the-job guidance.
• Strengthen client relationships by resolving issues quickly and delivering proactive solutions.
• Analyze department metrics to drive productivity, margin, and customer-satisfaction improvements.
• Collaborate with sales, projects, and dispatch to optimize resource allocation and close feedback loops.
• Enforce OSHA and company safety standards while championing a culture of continuous improvement.

Qualifications:

• 10+ years in commercial HVAC with 4+ years leading a field or service team.
• Deep knowledge of packaged rooftops, chillers, controls, and advanced troubleshooting methods.
• Proven track record of elevating customer satisfaction and handling escalations professionally.
• Strong financial and operational acumen, able to read P&Ls, set KPIs, and manage budgets.
• Excellent communicator who motivates teams and navigates cross-department collaboration with ease.
• Commitment to safety, quality, and ongoing professional development.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy