Commercial HVAC Service Journeyman

Prime Partners; Charlotte (NC); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Company Vehicle with Fuel Card

401(k) with Company Match

3 weeks PTO

Company Paid Training

Job summary

Prime Partners in Charlotte, NC is seeking a Commercial HVAC Service Journeyman to troubleshoot, repair, and maintain base building HVAC systems. You will work with DX & Water Source Heat Pumps, VAV with 100 ton capacity, and related equipment, delivering reliable service for commercial buildings.

This role requires 3–7 years of field experience, EPA/CFC certification, a valid driver’s license, strong communication, and the ability to work independently or in a team.

Qualifications

• High School diploma or GED required.
• EPA/CFC certification.
• Valid driver’s license.
• 3–7 years of experience as a Commercial/Industrial HVAC Service Technician.
• Experience with preventive maintenance and repair of commercial HVAC systems.
• Ability to follow safety procedures and use PPE.
• Proficient in documenting service activities and communicating with customers.

Responsibilities

• Troubleshoot, repair, and maintain HVAC systems (DX & Water Source, VAV capable systems, and related equipment).
• Provide excellent customer service and clear communication with clients verbally, in writing, and via digital channels.
• Adhere to safety requirements and PPE protocols while performing tasks.
• Complete necessary paperwork and documentation in a timely manner.
• Collaborate with team members and participate in on‑call rotations; overtime/weekend hours as needed.

Skills

Customer service

Communication skills

Teamwork

Safety compliance

Documentation & reporting

MS Outlook/Word/Excel

Education

High School diploma / GED

EPA/CFC Certified

Valid driver’s license

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

As a Commercial HVAC Service Journeyman, you will be responsible for troubleshooting, repairing, and maintaining commercial HVAC and related equipment. Our company is a privately held HVAC service, controls, and datacenter installation provider serving commercial building owners and facility managers throughout the Charlotte, North Carolina region. We partner with commercial, industrial, institutional, and government organizations in and around Charlotte to maintain their buildings for safe, healthy, and energy-efficient operation. We live and work in Charlotte just like our clients, and we care about what happens here.

Essential Position Functions and Requirements:

• Candidates should be very familiar with the preventative maintenance, service, and operation of base building environmental systems. Job duties include, but are not limited to:
• Experience with maintaining, troubleshooting, and repairing HVAC systems (DX & Water Source Heat Pumps, Split Systems up to 100 tons, Packed RTUs up to 100 tons with VAV capabilities, Water Cooled Self-Contained with VFDs, Pumps, Cooling Towers, Exhaust Fans & DDC Navigation Capabilities)
• Excellent customer service and communication skills in areas including, but not limited to: verbal, email, text & social media.
• Satisfactory completion of background check, drug screening, and motor vehicle report.
• Must be able to work both independently and in a team-based environment.
• Ability to adhere to standards for preventative maintenance and repair procedures.
• Close adherence to all safety requirements and proper use of appropriate PPE.
• Provide all necessary documentation and paperwork to the company and customers accurately in a timely manner. Ability to use and navigate Microsoft Outlook, Word, and Excel is required.
• 3-7 years of experience as a Commercial / Industrial HVAC Service Technician.
• Candidate will be required to participate in the weekly on-call rotation and work overtime/weekend hours as needed to meet job requirements.

Education and Training Requirements:

• High School diploma / GED Required.
• EPA/CFC Certified.
• Valid driver's license.
• All required certificates as described herein.
• Desire to embrace the following core values:
• Exhibit Integrity: Honest, open, ethical, and fair in all interactions.
• Be Reliable: Dependable, responsive, and accountable for actions. Take ownership.
• Be Respectful: Treat individuals the way you want to be treated and property as if it is your own.
• Excellence: Driven to be the best at what you do.
• Have a Great Attitude: Recognize that passion and personality matter. Be positive and solutions-oriented.
• Quality Control: Demonstrate accuracy and thoroughness; attention to detail is a must, along with reviewing one's own work to ensure quality.
• Safety and Security: Observe safety and security procedures and use equipment and materials properly.

Compensation and Benefits:

• $33 - $42 per hour, depending on experience and a successful interview.
• Great Medical, Dental, and Vision Benefits
• Company Paid Employee Life & AD&D Policy
• Short and Long-term Disability + Other Supplemental Coverage Options
• 401(k) with Company Match
• Generous Paid Time Off Plan - Employees start off with 3 weeks (120 hours of PTO)!
• Company Vehicle with Fuel Card
• Modern Technology including Computer Equipment, Cell Phone, and more!
• Company Paid Training Programs & Specialized EDGE Academy (Continuing Education)

Why Work With Us:

We are committed to fostering a positive work environment that values work-life balance and professional growth. Our team enjoys frequent events to reward employees during working hours, career advancement opportunities, and a supportive culture that encourages personal and professional development. We believe in maintaining a workplace where passion and personality matter, and we strive to be the best at what we do while treating everyone with respect and integrity. Join us and be part of a team that genuinely cares about making a positive impact in the Charlotte community.