Commercial HVAC/R Service Supervisor

RSC Mechanical, Inc.

Bakersfield (CA)

On-site

USD 41,000 - 55,000

Full time

13 hours ago

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Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

401(k)

Referral program

Paid training

Job summary

RSC Mechanical, Inc. in Bakersfield, CA, is seeking an experienced Commercial HVAC/R Service Supervisor. This full-time role leads technicians, coordinates field operations, and acts as the primary technical contact for service needs and escalations.

You will supervise daily service demands, assist with hiring/training, and ensure safety and compliance while delivering quality refrigeration and HVAC service to clients. EPA certification is expected and a valid driver's license is required.

Qualifications

Strong knowledge of refrigeration systems including walk-ins, ice machines, self-contained systems, and R-290; supermarket refrigeration a plus.
Proficient in troubleshooting and diagnosing commercial HVAC/R systems.
Strong communication and interpersonal skills with technicians, customers, dispatch and management.
Ability to prioritize service needs and manage multiple technicians and calls at once.
Experience handling escalated service issues and providing technical direction.
Dependable, professional, and able to make sound decisions independently.

Responsibilities

Lead, schedule, and support technicians to meet daily service demands.
Oversee day-to-day field service operations and coordinate with dispatch for timely completion.
Serve as primary contact for technicians regarding service needs, issues, and escalations.
Support hiring, training, and development of technicians.
Monitor technician performance and provide coaching, feedback, and evaluations.
Identify training needs and keep technicians current on equipment and best practices.

Skills

Team leadership

Communication skills

Prioritize service needs

Oversee operations

Problem solving

Education

High school diploma

Tools

HVAC diagnostic tools

Job description

RSC Mechanical Careers

Bakersfield, CA

Commercial HVAC/R Service Supervisor

Full-time

High school degree

$30.00 - 40.00 per hour

RSC Mechanical is a family-owned and family-operated company headquartered in Michigan. We are a full-service maintenance, contracting, and construction provider specializing in commercial HVAC/R. We are currently seeking an experienced HVAC/R technician who is ready to take the next step in their career as a Service Supervisor.

Team Leadership & Service Operations

Lead, schedule, and support technicians to meet daily service demands.
Oversee day-to-day field service operations and coordinate with dispatch to ensure timely completion of service calls.
Serve as a primary point of contact for technicians regarding service needs, technical issues, and escalations.
Support the hiring, training, and development of technicians.
Monitor technician performance and provide coaching, feedback, and performance evaluations.
Identify training needs and help ensure technicians stay current on equipment, procedures, and industry best practices.

Technical Support & Field Service

Provide hands-on technical support and troubleshooting for commercial HVAC and refrigeration issues.
Diagnose, service, and repair commercial HVAC/R equipment, including RTUs, walk-in and reach-in coolers/freezers, ice machines, control systems, and supermarket refrigeration equipment.
Support larger repairs, installations, equipment replacements, and special projects as needed.
Provide remote technical support to technicians, guiding them through troubleshooting, diagnostics, and repairs over the phone.

Customer & Operational Support

Maintain strong working relationships with customers and vendors and assist with resolving service-related concerns.
Communicate service updates, technical concerns, and operational needs to appropriate internal teams.
Monitor tools, equipment, vehicles, and field inventory to ensure technicians have the resources needed to perform their work.
Ensure company vehicles and equipment are maintained according to company guidelines.

Safety & Compliance

Ensure technicians follow company policies, safety procedures, and applicable industry requirements.
Promote safe handling of refrigerants, chemicals, tools, and equipment.
Ensure service work is performed in accordance with company standards and customer requirements.

Qualifications

Strong knowledge of refrigeration systems including walk-ins, ice machines, self-contained systems, and systems using R-290. Supermarket refrigeration experience is a plus.
Proficient in troubleshooting and diagnosing commercial HVAC/R systems.
Effective communication and interpersonal skills when working with technicians, customers, dispatch, and management.
Ability to prioritize service needs and manage multiple technicians and calls at once.
Experience handling escalated service issues and providing technical direction when needed.
Dependable, professional, and able to make sound decisions independently.

Schedule

Full-time, Monday through Friday, 8:00 AM - 5:00 PM, with overtime as required.

On-Call Requirements

Required to participate in the area on-call rotation.

Work Environment & Physical Requirements

Work performed indoors and outdoors, with potential exposure to noise, dust, fumes, odors, gases, mechanical/electrical hazards, moving objects, sharp edges, and varying weather conditions.
Manual dexterity required.
Ability to sit, stand, walk, bend, stoop, reach, crouch, and occasionally climb stairs or ladders.
Ability to lift and/or exert force up to 50 pounds.
Frequent driving of motor vehicles.

Licenses & Certifications