Commercial Business Development Manager

Santiam Heating & Sheet Metal; Stayton (OR); On-site; USD 70,000 - 130,000; Full time

Benefits offered by this job

Company vehicle + gas card

401(k) with 4% match

PTO and paid holidays

100% employer-paid medical, dental, &%

Job summary

Santiam Heating & Sheet Metal is seeking a Commercial HVAC Business Development Manager to grow the commercial PM book and build long-term service relationships across the Willamette Valley. You will prospect, walk sites, and develop proposals in collaboration with estimators, technicians, and dispatch to convert opportunities into recurring revenue.

Ideal candidates have 3–5+ years in HVAC service, strong relationship skills, and experience with ServiceTitan or similar field software.

Qualifications

• 3–5+ years HVAC service experience in commercial environments.
• Proven ability to develop relationships and generate new business through outbound prospecting.
• Working knowledge of commercial HVAC systems and lifecycle to scope and propose.
• Comfortable communicating with facility owners/managers.
• Organized, accountable, and self-directed.
• Valid driver’s license with clean driving record.

Responsibilities

• Drive outbound new business development for commercial PM agreements across Salem and Willamette Valley.
• Build and maintain relationships with facility managers, property owners, and business leaders.
• Conduct site walks, evaluate equipment, and identify PM, repair, or replacement opportunities.
• Create PM proposals with dispatch, estimators, and technicians.
• Quote changeouts and repairs with estimators on larger projects; transition customers to long-term service.
• Use ServiceTitan to manage sales opportunities, track pipeline, and report growth metrics.
• Coordinate handoffs of new agreements into active service and identify cross-sell opportunities.
• Partner with install teams for account growth and long-term planning for capital spending.

Job description

Commercial HVAC Business Development Manager

THE OPPORTUNITY

We’re not looking for someone to manage a board or run a crew. We’re looking for someone who builds a book of business.Santiam Heating & Sheet Metal has spent 30 years earning its reputation across Oregon and Washington. We have the customers, the trucks, the technicians, and the relationships. What we’re building now is the commercial service engine that turns one-time HVAC installs into long-term relationships where we support the full equipment lifecycle. This role is the tip of the spear for that growth.

WHAT THIS ROLE IS

Part hunter. Part relationship builder.

You’ll spend your time in the field developing new commercial preventative maintenance (PM) agreements, which includes walking sites, meeting facility managers and property owners, scoping equipment, and building proposals. You’ll work closely with estimators, technicians, and dispatch to get those deals scoped and handed off cleanly.

Field leadership, technician coaching, and day-to-day crew performance sit with operations.Your job is to grow the commercial PM book, develop key commercial accounts, and help scale the service department.

WHAT YOU’LL BUILD

Today we have a commercial PM base generating recurring revenue. We want to grow that base to 300+ agreements by the end of Year 3. This becomes the foundation of a scalable service department.

COMPENSATION & BENEFITS

On Target Earnings (OTE)

• Year 1: $70,000
• Year 2–3: $95,000–$130,000
• $45,000–$60,000 depending on experience

Commission Structure

• 10–12% on new PM agreement revenue
• 3–6% on repair and replacement revenue from new accounts you develop and own
• Commission is uncapped – your earnings scale directly with the department
• 100% employer-paid medical, dental, and vision
• Company vehicle + gas card
• 401(k) with 4% company match
• PTO and paid holidays
• Ramp-up support available during your first 90 days to help bridge pipeline-building to first commissions

WHAT YOU’LL DO

Commercial Growth & Relationship Development

• Drive outbound new business development, with an emphasis on commercial PM agreements across Salem and the Willamette Valley—this will involve a mix of PM attachment post-installation, warm outreach to existing customers, and self-sourced prospecting
• Build and maintain relationships with facility managers, property managers, and business owners
• Conduct site walks, evaluate equipment condition, and identify maintenance, repair, and replacement opportunities
• Build PM proposals in coordination with dispatch, estimators, and technicians
• Quote changeout and repair work generated from your accounts, partnering with estimators on larger-scope projects
• Transition commercial install customers into long-term service relationships through project handoffs
• Regularly use ServiceTitan to manage sales opportunities, track pipeline, and report on department growth metrics
• Coordinate with dispatch and estimating to ensure smooth handoff of new agreements into active service
• Collaborate across residential and commercial install teams to identify cross-sell and account-growth opportunities
• Serve as the primary point of contact for strategic/multi-site accounts through the sales and onboarding process
• Be a strategic partner, advising facility managers and property owners on long-term capital planning so equipment replacement is budgeted for, not an emergency

WHAT WE’RE LOOKING FOR

Qualifications

• 3–5+ years of HVAC service experience preferably in commercial environments
• Proven ability to develop relationships and generate new business through outbound prospecting, cold calling, and self-sourced pipeline development
• Working knowledge of commercial HVAC systems and equipment lifecycle sufficient to scope and propose confidently
• Comfortable communicating with facility managers and property owners
• Organized, accountable, and self-directed
• ServiceTitan or similar field service software experience preferred
• Valid driver’s license with clean driving record

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