Commercial Dock & Door Service Technician

MINER Corp; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay, including quarterly bonuses

Uniform and boot allowance

Training and growth opportunities

Company issued truck for work travel

Comprehensive benefits package from day one

Job summary

MINER Corp is looking for Dock & Door Technicians, also known as Service Professionals, to provide preventative and emergency services across various sectors. This role requires strong troubleshooting skills, effective communication, and a willingness to learn new techniques.

Technicians will handle equipment repairs, maintain safety compliance, and enjoy competitive pay with growth opportunities. Benefits include training, a company vehicle, and comprehensive health packages starting on day one.

Qualifications

• 2-4 years of relevant experience in a related field.
• Ability to communicate effectively with customers.
• Experience in hydraulic and pneumatic systems is a plus.

Responsibilities

• Troubleshoot, service, inspect, install, and repair industrial equipment.
• Maintain work orders on paper and digitally.
• Drive to various customer sites to perform repairs.

Skills

Repair industrial facilities

Strong communication skills

Problem-solving skills

Analytical skills

Willingness to learn welding and electrical

Education

Technical school training

OEM certifications

Job description

Job Summary

Our Dock & Door Technicians a.k.a. “Service Professionals” are the core of our preventative and emergency response services for our customers. You may call them a “technician”, but the role is more than using tools to fix broken items. Service Professionals are on the road, troubleshooting complex issues in places like commercial buildings, aircraft hangers, schools, fire/police departments, and much more. A Service Professional might spend an hour fixing a broken door for a hospital garage and an hour later they could be heading to a large warehouse to fix loading dock equipment. This role has unique access to see the inner workings of some of the largest operations in North America, and that’s just before lunchtime.

Questions we ask you

• Do I enjoy variety and complexity?
• Does the idea of autonomy and independence excite me?
• Can I have fun, while keeping it safe and efficient?
• Am I looking for a career family and not just a job?
• Would my friends and family describe me as a “tinkerer”?

Room for Growth

• Apprentice Level (Level I) – best for candidates who have a passion for learning and a willingness to train. Experience working in any related field is a plus, but most importantly an understanding of mechanics and the ability to fix a variety of products is needed.
• Service Professional Level (Level II) – this is the sweet spot for anyone who has at least a year of experience in a related field and knowledge of the basic concepts of electrical and hydraulic troubleshooting. Service professionals are well attuned to customers and can communicate effectively while in the field.
• Senior Level (Level III) – possesses experience in basic repairs in the AED, Highspeed, or gate fields with a proficient understanding of hydraulic and electrical troubleshooting. Candidates will typically have 4 years of experience in this field.
• Expert Level (Level IV) – are the masters of their craft, skilled in electrical and hydraulic troubleshooting with a mechanical mindset, leadership skills and extensive knowledge in dock leveler and door repairs. Candidates will possess at least 8 years of experience.

What You’ll Do

Service Professionals are responsible for hands‑on customer care. They troubleshoot, service, inspect, install, and repair industrial equipment of all shapes and sizes. There is paperwork involved (what job doesn’t have it), and a Service Professional is expected to maintain work orders on paper and digitally. The role operates a vehicle regularly to visit different customer sites and plays a major part in maintaining safety and OSHA compliance for the Company.

What We Look For

• 2-4 years of relevant experience…we care more about how you execute, the quality of your work product, and if you can make an impact to Miner customers.
• Ability to repair industrial facilities, including doors, loading docks, and dock‑levelers.
• Ability or a desire to learn welding, steel fabrication, and electrical. If you have Hydraulic and Pneumatics experience, awesome, call it out on your submission so we know where to find you!
• Ability to take direction and work independently while on the road for hours each day.
• Strong communication, problem solving, and analytical skills. The ability to think through complex situations critically is a must.
• Technical school training and OEM certifications are desired but not required.
• Ability to work a flexible schedule, with nights, weekends, and Holidays. Overtime opportunities are available, so a willingness to work is what we need.
• A clean driving record and a valid Driver’s License for the state of employment is required.

What’s In It For You

We thought you’d never ask.

Link to benefits overview: Benefits

In addition to our benefits, Service Professionals can look forward to:

• Competitive pay, including quarterly bonus incentives
• Uniform and boot allowance
• Training and the opportunity for growth
• Company issued truck for work travel, can be taken home as well
• Autonomy and independence
• Competitive PTO and Paid Holidays
• Full benefits package starting day one – includes medical, dental, vision, 401k, and much more

Salary Range

The pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.

Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.