Commercial Dock & Door Service Technician

Miner, LTD; Denver (CO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Bonus incentives

Uniform and boot allowance

Company truck for work travel

Full benefits from day one

Job summary

Miner Ltd in Denver, CO is seeking Service Professionals (Dock & Door Technicians) to troubleshoot, service and repair industrial equipment at customer sites. You’ll operate a company truck and work on doors, loading docks, and dock-levelers with opportunities for growth and bonuses.

The role requires 2–4 years of experience, strong communication, and willingness to work nights/weekends; benefits start from day one. Join our team and help keep critical facilities running smoothly.

Qualifications

• 2–4 years of relevant field experience.
• Ability to repair industrial facilities including doors, loading docks, and dock-levelers.
• Willingness to learn welding, steel fabrication, and electrical; hydraulic/pneumatic experience is a plus.
• Ability to take direction and work independently while on the road for hours each day.

Responsibilities

• Hands-on customer care; troubleshoot, service, inspect, install and repair industrial equipment.
• Maintain work orders on paper and digitally; ensure safety and OSHA compliance.
• Operate a company vehicle to visit customer sites; contribute to logistics and site coordination.

Skills

Experience

Door & Dock repair

Independence on road

Communication & problem-solving

Welding/electrical interest

Education

Technical school training

OEM certifications

Job description

The Company

Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management.

Job Summary

Our Dock & Door Technicians a.k.a. “Service Professionals” are the core of our preventative and emergency response services for our customers. You may call them a “technician”, but the role is more than using tools to fix broken items. Service Professionals are on the road, troubleshooting complex issues in places like commercial buildings, aircraft hangers, schools, fire/police departments, and much more. A Service Professional might spend an hour fixing a broken door for a hospital garage and an hour later they could be heading to a large warehouse to fix loading dock equipment. This role has unique access to see the inner workings of some of the largest operations in North America, and that’s just before lunchtime.Our people make us great and for us, that starts with finding the right person to fill our open positions.

Room for Growth

The exciting news about being a Service Professional is that you can start where your current skills best align with the level of work. Miner offers four levels of Service Professionals so that you can gain, advance, or refine your dock and door abilities.

• Apprentice Level (Level I) – best for candidates who have a passion for learning and a willingness to train. Experience working in any related field is a plus, but most importantly an understanding of mechanics and the ability to fix a variety of products is needed.
• Service Professional Level (Level II) – this is the sweet spot for anyone who has at least a year of experience in a related field and knowledge of the basic concepts of electrical and hydraulic troubleshooting. Service professionals are well attuned to customers and can communicate effectively while in the field.
• Senior Level (Level III) – possesses experience in basic repairs in the AED, Highspeed, or gate fields with a proficient understanding of hydraulic and electrical troubleshooting. Candidates will typically have 4 years of experience in this field.
• Expert Level (Level IV) – are the masters of their craft, skilled in electrical and hydraulic troubleshooting with a mechanical mindset, leadership skills and extensive knowledge in dock leveler and door repairs. Candidates will possess at least 8 years of experience.

If you know where your skills would be best suited feel free to call them out on your resume or application (help us in our review, so we can help you).

What You’ll Do

Service Professionals are responsible for hands-on customer care. They troubleshoot, service, inspect, install, and repair industrial equipment of all shapes and sizes. There is paperwork involved (what job doesn’t have it), as a Service Professional there is expectation that work orders be maintained on paper and digitally. The role operates a vehicle regularly to visit different customer sites and plays a major part in maintaining safety and OSHA compliance for the Company.

Requirements

What We Look For

Qualified candidates answered “Yes” to all of our questions AND will have in their toolbox, the following skills:

• 2-4 years of relevant experience…we care more about how you execute, the quality of your work product, and if you can make an impact to Miner customers.
• Ability to repair industrial facilities, including doors, loading docks, and dock-leveler’s.
• Ability or a desire to learn welding, steel fabrication, and electrical. If you have Hydraulic and Pneumatics experience, awesome, call it out on your submission so we know where to find you!
• Ability to take direction and work independently while on the road for hours each day.
• Strong communication, problem solving, and analytical skills. The ability to think through complex situations critically is a must.
• Technical school training and OEM certifications are desired but not required.
• Ability to work a flexible schedule, with nights, weekends, and Holidays. Overtime opportunities are available, so a willingness to work is what we need.
• A clean driving record and a valid Driver’s License for the state of employment is required.

What’s In It For You?

We thought you’d never ask.

Link to benefits overview: Benefits

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. In addition to those benefits, Service Professionals can look forward to:

• Competitive pay, including quarterly bonus incentives
• Uniform and boot allowance
• Training and the opportunity for growth
• Company issued truck for work travel, can be taken home as well
• Autonomy and independence
• Competitive PTO and Paid Holidays
• Full benefits package starting day one – includes medical, dental, vision, 401k, and much more

Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Salary Range

The pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.