Senior Commercial Development Associate - Tulsa

Manna Air Delivery; Tulsa (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Manna Air Delivery is expanding its drone-delivery service within the United States. The Commercial Development Associate will engage with local vendors, landlords, and partners to prove market viability and readiness for rollout.

You will work directly with communities and decision-makers to establish live agreements and scalable operations. The role requires strong negotiation and relationship-building skills, travel to new markets, and the ability to translate complex concepts for diverse

Qualifications

• Experience in vendor management, procurement, business development, or a sales-related role.
• Experience introducing a new service into US markets.
• Experience working with external stakeholders such as landlords, vendors, partners, or local authorities.
• Experience progressing agreements or partnerships with limited precedent or undefined playbooks.
• Strong negotiation and contract management skills.
• Strong analytical skills to assess vendor performance.
• Strong communication skills to explain unfamiliar concepts clearly.
• Willingness to travel regularly.
• Experience in logistics, supply chain, or e-commerce is a plus.

Responsibilities

• Identify, evaluate, onboard and manage local vendors from first contact to live agreement.
• Negotiate commercial terms (pricing, menus, promotions, service levels) with vendors.
• Support launch site security with local market and vendor insights; site acquisitions are handled by Operations.
• Engage decision-makers to explain service operations and address concerns.
• Set up and manage partnerships with aggregators where appropriate.
• Ensure vendors understand how the service works before customer introduction.
• Track vendor performance against KPIs and service levels; address issues proactively.
• Identify clusters of vendors in candidate cities to guide expansion into new bases.
• Support Corporate Affairs on early customer and community engagement.

Skills

Vendor management

Procurement

Business development

Sales

Negotiation

Analytics

Communication

Travel willingness

Job description

About Manna

At Manna, we're changing how the world receives things - by taking delivery to the skies. Our mission is simple but ambitious: to make high-speed suburban delivery affordable, green, and safe. We design and build our own aviation-grade drones that deliver food, coffee, groceries, and more directly from local stores and vendors to people's doors in just a few minutes. We're a team that Drive with Impact, are Safety Focused, and knows that the best ideas come from Team Players who show up as their Authentic Selves. We move fast, we are passionate about what we do, and we're always pushing a growth mindset to be better in everything we do. If you want to build world-changing technology with real-world impact (and have a bit of fun while doing it), you'll love it here. Welcome to Manna - where we deliver the future.

Role Purpose

Manna operates an established drone delivery service and is expanding into the United States. We are hiring a Commercial Development Associate to prepare new U.S. markets for launch. In this role you are accountable for external engagement: proving food supply through local vendors or third-party partners and engaging with customers and local communities before the service is introduced. This role requires direct, hands-on engagement with property owners, merchants, partners, and local stakeholders who may be unfamiliar with drone delivery. The objective is to ensure new markets are commercially viable, locally understood, and ready for rollout.

Key Responsibilities

• Identify, evaluate, onboard and manage local vendors owning the full lifecycle from first contact through to a live agreement and ongoing relationship management.
• Negotiate commercial terms with vendors - pricing, menus, promotions and service levels - to secure the best value for Manna and its customers.
• Support the Operations team on securing launch sites - providing local market and vendor insight and helping engage property owners where useful. Site acquisition and approvals are owned by Operations.
• Engage directly with decision-makers to explain how the service operates and address concerns.
• Set up and manage partnerships with aggregators where appropriate.
• Ensure participating vendors understand how the service works prior to customer introduction.
• Track vendor performance against agreed KPIs and service levels, addressing any issues proactively.
• Identify clusters of vendors in candidate cities and suburbs to help pinpoint potential new bases and explore vendor opportunities beyond food as new categories open.
• Support Corporate Affairs and Communications on early customer and community engagement in new areas, acting as a local point of contact and addressing questions or objections clearly and factually.
• Keep the Customer Service team up to date on new vendors, menus, specials and promotions so customers receive accurate, timely information.
• Work with communications, support and marketing teams to ensure accurate local messaging, and collaborate with Operations, Finance and Legal to keep vendor relationships aligned with business needs and compliance requirements.
• Keep the vendor pipeline and records accurate and up to date and capture learnings from early US market entry to make expansion into additional markets more repeatable over time.

Requirements

This role does not require prior experience in all areas listed below. Candidates may come from a range of backgrounds, provided they have demonstrated the ability to learn quickly, operate independently, and represent a business credibly in unfamiliar settings.

• Experience in vendor management, procurement, business development, or a sales-related role.
• Experience introducing a new service, platform, or physical operation into US markets.
• Experience working directly with external stakeholders such as landlords, property owners, vendors, partners, or local authorities.
• Experience progressing agreements, contracts or partnerships where there is limited precedent or an undefined playbook.
• Strong negotiation and contract management skills.
• Strong analytical skills, with the ability to assess vendor performance and identify areas for improvement.
• Strong communication skills, with the ability to explain unfamiliar concepts clearly and without jargon.
• Willingness to travel regularly and spend time on the ground in new locations.
• Experience in logistics, supply chain, or e-commerce is a plus.